1. Templates for accounts; contracts and contract lines are used from MS CRM 2011.
2. The excel templates (spread sheets) are populated with the correct information.
3. Do a standard import by using the import function in the following order:
First Accounts; Secondly Contracts and then Contract lines.
4. It will provide a number of errors on contracts. (Import Failures.)
5. The errors are "The lookup reference could not be resolved".
6. After thorough investigation nothing could be found wrong with these records in the spread sheet.
7. We then Re submit the contracts and contract lines for import.
8. This time it is was successful.
9. This is now happening on a regular basis.
10. Where can I do to stop this from happening.
Thanking you in advance for your help.