Solved

email addresses

Posted on 2014-03-12
4
120 Views
Last Modified: 2014-04-21
I have an employee who is using outlook 2007.  When they send an email and pick up to 9 addresses and send the message it sends fine, when I add 10 or more the email is stuck in the outbox and stays there until I delete it.  Any ideas?
0
Comment
Question by:mkramer777
  • 3
4 Comments
 
LVL 1

Accepted Solution

by:
SahinBoluk earned 500 total points
ID: 39924428
What is the backend Exchange version?  Is the users Cached Mode or On-Line Mode?  Any errors?  I'm assuming it happens when you have more than 9 recipients, 11, 12 etc.

Did you try creating a new outlook profile for the user?
0
 

Author Comment

by:mkramer777
ID: 39924588
Happens when I have 9 or more.  We use a pop server so email is going out on smtp.
0
 

Author Comment

by:mkramer777
ID: 39929224
any help on this?
0
 

Author Comment

by:mkramer777
ID: 39950489
Here is the latest on this.  When the user sends an email with more than 10 recipeints it will not go through.  If the user goes to the copier/scanner and scans to himself a pdf file of what he would have wrote in the body of the email he can send to 10 or more recipients.  Makes no sense to me. When he sends to the same people and types info in the subject and body it won't work.  If he FORWARDS the scanned attachment everything works fine.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Read this checklist to learn more about the 15 things you should never include in an email signature.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question