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Can not access Joomla 3.0 after normal registration

Posted on 2014-03-12
Medium Priority
Last Modified: 2014-03-27

I upgrade my Joomla website from 2.12 to 3.2.3.
Now if i register though a normal Joomla registration and try to login, it shows a message: "You cannot access the private section of this site"

Note that, K2 and Community Builder components are installed. And before make the upgrade I check their compatibility to Joomla 3.

What is the possible issue.

Kind regards,
Question by:abaqasah
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LVL 51

Accepted Solution

Steve Bink earned 1000 total points
ID: 39926570
How did you execute the upgrade?

Please see the following pages:
A step-by-step instructional explaining how to upgrade your Joomla installation.  Did you follow these steps during your upgrade?  Pay special attention to section 7.
A list of common issues found after an upgrade.
One of the most common issues I've encountered after upgrading.  Note that if the "easy" fix does not work for you, the alternative is working inside the database.
LVL 26

Expert Comment

ID: 39930018

Are you using the CB login, K2 Login or Joomla login?
Which login module is enabled?
And which login was used before the update?

Are you using other component like AEC?

Author Comment

ID: 39941892
Hi routinet

Thanks for the help
Yes I check before the upgrade
For section 7 I checked the DB and click fix show this message:

1 Database Problem Found:
Database schema version (3.2.3-2014-02-20) does not match CMS version (3.2.3).

And under 'Other Information' tab:
- Database schema version (in #__schemas): 3.2.3-2014-02-20.
- Update version (in #__extensions): 3.2.3.
- Database driver: mysqli.
- 82 database changes were checked successfully.
- 137 database changes did not alter table structure and were skipped.

Looking at assets table it seems not correct since some categories with parent 0
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Author Comment

ID: 39941897
Hi lenamtl

Yes both CB and K2 components was installed. but I only publish the CB login. After upgrade, I just use the normal login but cannot access as any group except Superadmin.
LVL 26

Expert Comment

ID: 39943166
Could you tried each login module, one at the time.
Let say unpublish all login except one.

(in module management)
For example unpublish Joomla and CB login module and publish only K2 login module

To see if one of them will work.
LVL 51

Expert Comment

by:Steve Bink
ID: 39944086
>>> Looking at assets table it seems not correct since some categories with parent 0

You'll need to correct any issues in the assets table.    Be sure to follow the instructions found on the "Fixing the assets table" article I posted earlier.

Author Comment

ID: 39944300
Hi lenamtl

I tried publishing one module at a time as you said but none of them work!!
LVL 26

Assisted Solution

lenamtl earned 1000 total points
ID: 39945010
Ok to fix database issue:

Check these instructions
How to fix section

Author Comment

ID: 39958557

I finally fixed it.
When I upgrade from 1.6 to 2.5 long time ago, I forgot to delete trashed articles and categories. Later, I install K2 and import all joomla contents but not in correct way. I found a lot pf records in the assets table with parent 0.

After deleting these records, the login work OK

Many thanks to all of you guys lenamtl and routinet your comments was really really helpful

My kind regards

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