?
Solved

Outlook 2007 not Syncing with Exchange

Posted on 2014-03-12
1
Medium Priority
?
745 Views
Last Modified: 2014-03-21
I have a client site that utilizes Office 365 for their email services.  A couple of users are experiencing an issue with their Outlook 2007 not syncing properly with the Exchange server.  It is not allowing access to send/receive email and their folders are not updating and staying current.  What would cause Outlook not to sync with Exchange and how would you resolve the issue?
0
Comment
Question by:ebsadmin
1 Comment
 
LVL 45

Accepted Solution

by:
Vasil Michev (MVP) earned 1000 total points
ID: 39924406
Make sure they have all the needed updates installed; rerun the Office 365 desktop setup on the affected machines and recreate the Outlook profile.

Here is the list of all needed updates:

http://community.office365.com/en-us/wikis/manage/updates-to-outlook-2010-and-outlook-2007.aspx

Just to exclude any possible issue with the actual mailboxes, try them on another machine, with another version of Outlook or via the webmail.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft is moving in-place eDiscovery & hold from ECP to EOP console under Content Search in Search and Investigation Options.  In this post, I will be showing you how to export emails to a PST file using the Content Search Options.
If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question