cannot log into Windows 7
I have a user on a Windows 7 Prof. 32 bit PC that belongs to a workgroup (no domain)
He cannot log into his computer, this started this morning after a M.S. update
He swears he did not change the password
He's tried unplugging NIC cable
He's tried F8 Safe Mode and Last known good config.
Any suggestions?
Anyone know of a good download for Winodws 7 recovery password?
Maybe an ISO the user can download and burn on his own, PC and user are not at my office.
He cannot log into his computer, this started this morning after a M.S. update
He swears he did not change the password
He's tried unplugging NIC cable
He's tried F8 Safe Mode and Last known good config.
Any suggestions?
Anyone know of a good download for Winodws 7 recovery password?
Maybe an ISO the user can download and burn on his own, PC and user are not at my office.
ASKER CERTIFIED SOLUTION
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1. Restart your Windows 7 with the installation CD
2. Choose your language and click next
3. Select your partition and installation version and click Next
4. Click on Comm and Line Prompt
5. Change directory to the access the system 32 directory. Then your original C:drive is changed to D: or E: depending on the number of drive and partitions you have on that system.
6. Rename the file Utilman.exe to Utilman.exe.bak using the comm and Copy Utilman.exe Utilman.exe.bak.
7. Using Command Move Cmd.exe Utilman.exe to move CMD.exe file into Utilman.exe. Press O or Y to accept after that restart your Computer normaly
8. At the user logon screen, press a combination of Windows KEY+U, then the CMD.exe will appear. Type net user “Username””new password”;
net user administrator password
Then your system Admin Password is reset. Please don’t forget to rename back Utilman. Exe ->Cmd.exe and Utilman.exe.bak-> Utilman.exe after getting back access.
2. Choose your language and click next
3. Select your partition and installation version and click Next
4. Click on Comm and Line Prompt
5. Change directory to the access the system 32 directory. Then your original C:drive is changed to D: or E: depending on the number of drive and partitions you have on that system.
6. Rename the file Utilman.exe to Utilman.exe.bak using the comm and Copy Utilman.exe Utilman.exe.bak.
7. Using Command Move Cmd.exe Utilman.exe to move CMD.exe file into Utilman.exe. Press O or Y to accept after that restart your Computer normaly
8. At the user logon screen, press a combination of Windows KEY+U, then the CMD.exe will appear. Type net user “Username””new password”;
net user administrator password
Then your system Admin Password is reset. Please don’t forget to rename back Utilman. Exe ->Cmd.exe and Utilman.exe.bak-> Utilman.exe after getting back access.
ASKER
Santosh thanks
I'd like to clearify
step 6. we are making a copy of Utilman.exe and this copy will be named Utilman.exe.bak
corrct?
step 7. not clear
am i moving files cmd.exe and utilman.exe to where?
thanks
I'd like to clearify
step 6. we are making a copy of Utilman.exe and this copy will be named Utilman.exe.bak
corrct?
step 7. not clear
am i moving files cmd.exe and utilman.exe to where?
thanks
step 6, yes
step 7, its moving cmd as utilman.exe or you can simple copy cmd, and rename it to utilman.exe.
http://www.technibble.com/bypass-windows-logons-utilman/
step 7, its moving cmd as utilman.exe or you can simple copy cmd, and rename it to utilman.exe.
http://www.technibble.com/bypass-windows-logons-utilman/
ASKER
thanks
this worked out just fine, I was looking for an easy option because I had to guide the end user on this, it worked out fine
this worked out just fine, I was looking for an easy option because I had to guide the end user on this, it worked out fine
ASKER
that's the same CD and USB I use, I guess I'll get the user to use this one as well
thanks