Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

HP Protecttools Drive encryption

Posted on 2014-03-12
6
Medium Priority
?
601 Views
Last Modified: 2014-03-22
Hi expert,

I use hp protecttools for my drive encryption on the D: partition.

I reinstalled my OS windows 7 and my D: drive turned to RAW

I cant acces the drive anymore. Windows say to format the drive.

Have important data on it and cant format. Afer reinstalling windows, i install again hp Protecttools but still cant have access to the drive.

Is there any way to retrieve my files.

Very urgent.
0
Comment
Question by:andersonedouard
  • 3
  • 3
6 Comments
 
LVL 3

Expert Comment

by:Mutogi
ID: 39925191
yes, there is one way, pay a company a ton of money, like HP.

Ran into that about 2 years ago, never again will encrypt without backup....

Sorry and good luck!!!!!
0
 
LVL 57

Expert Comment

by:McKnife
ID: 39925708
Normally, the hp software will offer recovery mechanisms, what about those?
Boot CDs for example.
0
 
LVL 3

Expert Comment

by:Mutogi
ID: 39926837
The algorithm mechanism, random hash i believe, is different on every install and i tried last night on an HP 800 G1 and had no luck, drive is empty.
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 
LVL 57

Expert Comment

by:McKnife
ID: 39926866
The drive is NOT empty. When Windows reports "raw" that means it cannot determine what file System is in use. That's because it's encrypted.
Please read the Manual for your product or consult the Support team, there will be ways to recover as Long as you have the key.
0
 
LVL 3

Expert Comment

by:Mutogi
ID: 39927069
OK McKnife, not empty but cant read it neither.
0
 
LVL 57

Accepted Solution

by:
McKnife earned 1000 total points
ID: 39927262
Please give proper feedback, so this thread stays on track. Will you consult the manual and contact support?
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Concerto Cloud Services, a provider of fully managed private, public and hybrid cloud solutions, announced today it was named to the 20 Coolest Cloud Infrastructure Vendors Of The 2017 Cloud  (http://www.concertocloud.com/about/in-the-news/2017/02/0…
When we purchase storage, we typically are advertised storage of 500GB, 1TB, 2TB and so on. However, when you actually install it into your computer, your 500GB HDD will actually show up as 465GB. Why? It has to do with the way people and computers…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Suggested Courses

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question