Expiring Today—Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

HP Protecttools Drive encryption

Posted on 2014-03-12
6
Medium Priority
?
590 Views
Last Modified: 2014-03-22
Hi expert,

I use hp protecttools for my drive encryption on the D: partition.

I reinstalled my OS windows 7 and my D: drive turned to RAW

I cant acces the drive anymore. Windows say to format the drive.

Have important data on it and cant format. Afer reinstalling windows, i install again hp Protecttools but still cant have access to the drive.

Is there any way to retrieve my files.

Very urgent.
0
Comment
Question by:andersonedouard
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 3

Expert Comment

by:Mutogi
ID: 39925191
yes, there is one way, pay a company a ton of money, like HP.

Ran into that about 2 years ago, never again will encrypt without backup....

Sorry and good luck!!!!!
0
 
LVL 56

Expert Comment

by:McKnife
ID: 39925708
Normally, the hp software will offer recovery mechanisms, what about those?
Boot CDs for example.
0
 
LVL 3

Expert Comment

by:Mutogi
ID: 39926837
The algorithm mechanism, random hash i believe, is different on every install and i tried last night on an HP 800 G1 and had no luck, drive is empty.
0
NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

 
LVL 56

Expert Comment

by:McKnife
ID: 39926866
The drive is NOT empty. When Windows reports "raw" that means it cannot determine what file System is in use. That's because it's encrypted.
Please read the Manual for your product or consult the Support team, there will be ways to recover as Long as you have the key.
0
 
LVL 3

Expert Comment

by:Mutogi
ID: 39927069
OK McKnife, not empty but cant read it neither.
0
 
LVL 56

Accepted Solution

by:
McKnife earned 1000 total points
ID: 39927262
Please give proper feedback, so this thread stays on track. Will you consult the manual and contact support?
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The business world is becoming increasingly integrated with tech. It’s not just for a select few anymore — but what about if you have a small business? It may be easier than you think to integrate technology into your small business, and it’s likely…
In this blog, we’ll look at how improvements to Percona XtraDB Cluster improved IST performance.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question