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cant setup lexmark x543 as a local scanner

Posted on 2014-03-13
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Last Modified: 2014-03-24
I have a windows 7 x64 computer and Lexmark x543 printer with scanning capability.
It have connected it locally to my computer through a USB cable.

The problem is I can't set it up as a local scanner.

I go to the Lexmark website and download. After selecting the right OS and version, I download and install (Complete drivers and software for setting up, configuring, and using your device.), the link is (http://support.lexmark.com/index?page=product&locale=en&productCode=LEXMARK_X543&segment=SUPPORT&userlocale=EN#1).

During the install it asks me what components I need to install, and I put a check mark for Scan USB Driver. Please refer to the attachment.
Once the installation is done, it asks me to reboot to complete the install. I reboot the computer. I login and able to see the a new printer added under Devices and printers and am able to print, but can't find a scanning tool.

I have setup an Hp multifunction printer and gives me a tool for scanning after the install.

Forexample on my other machine with a HP printer. I put a paper for scanning on the printer, and then launch the software on my machine and scan it as PDF. I want to be able to do the same thing with Lexmark printer.

I want to know if I am doing anything wrong during the install or there is a different way I can run scanning from my computer.
x543.PNG
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Question by:ahmshaki
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Expert Comment

by:hdhondt
ID: 39925887
Lexmark may not supply a scanning tool as there are many available. I do all my scanning from Irfanview.

As the scan driver is installed, it should work with Irfanview. Download it from www.irfanview.com , it's a wonderful program.
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Expert Comment

by:nobus
ID: 39926076
check if the scanner is installed ok in device manager first
i always test scanning from Paint>File>Import from scanner
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Author Comment

by:ahmshaki
ID: 39933291
I followed Nobus instructions, and got an error message, so it probably means the scanner is not installed. The user can initiate the scan from the printer control panel.
At this point he is contacting Lexmark to find out if it is possible to scan from pc.
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LVL 92

Expert Comment

by:nobus
ID: 39933590
is it showing in DM ?
what error did you get?

in order to get good answers, provide good info plse!
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Accepted Solution

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ahmshaki earned 0 total points
ID: 39939244
After trying everything, it didn't work. Finally had to swap it with a low end canon mfp printer. And now scan and print function work fine.
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Expert Comment

by:nobus
ID: 39939359
you never answered my questions - but do as you like
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Author Closing Comment

by:ahmshaki
ID: 39949797
couldn't fix the lexmark, so had to swap it with a different printer
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