Solved

some messages being delivered to deleted items folder

Posted on 2014-03-13
2
262 Views
Last Modified: 2014-03-31
have a user that recently started experiencing messages from other internal users being automatically delivered to the deleted items folder. things that i have looked at are:

-rules in place for the senders (yes, but not enabled)
-ignore conversation - not enabled.
-have seen some things about the automate processing setting at the server but only saw that related to exchange 2007 and how to resolve from powershell. have no idea how to do that in exchange 2003 and unsure if that setting applies.

need some direction on how to resolve.
server is exchange 2003 EE, client is windows 7pro64bit, outlook 2010
0
Comment
Question by:jlavery
2 Comments
 
LVL 17

Expert Comment

by:Brad Bouchard
ID: 39927627
I know it sounds dumb, but back up the rules you have for that user then completely delete them and restart Outlook.  Let me know the results.
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 250 total points
ID: 39927767
I would go one step further - as this can often be a cause of a corrupt rule.
Backup the rules then do outlook.exe /cleanrules
That will ensure that all rules, including any hidden or corrupt ones are flushed out.

Simon.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Join & Write a Comment

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
how to add IIS SMTP to handle application/Scanner relays into office 365.

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now