Solved

How to retrieve deleted emails from google apps mailbox

Posted on 2014-03-13
2
50 Views
Last Modified: 2016-06-01
Dears,

I am Google Apps domain administrator, I wanted to restore some deleted emails that was even removed from the trash, that was 5 days ago.  This link below provide the instructions.  but I found it difficult to follow.  

https://developers.google.com/admin-sdk/email-audit/

can you give me some easy steps of how to do this?

thanks
0
Comment
Question by:uknet80
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 14

Accepted Solution

by:
Allen Falcon earned 500 total points
ID: 39928901
First off, the email audit feature does not let you recover emails that have been deleted an put into trash, it lets you setup a monitoring of emails that are sent/received in real time.

The only way to ensure emails are preserved, even if deleted, is to run Google Apps Vault or a backup/recovery services like Backupify.  Vault is designed to create an archive for e-discovery purposes (subpoena response, FOIA requests, policy and legal investigations).  It can recall individual messages, but they will not be restored ... they arrive in the inbox.

Backupify (and others) provide a more traditional backup/restore service, through which you can restore deleted or damaged data ... email, calendar, contacts, Docs, Drive, and Sites

Your next step is to create a support request to Google ASAP.  You deleted emails may be on the system for up to 7 days, but there are no guarantees.  Google is under no obligation to recovery them for you, so your ticket is best to request help rather than demand service.

Going forward, consider one of the protection services.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
Phishing attempts can come in all forms, shapes and sizes. No matter how familiar you think you are with them, always remember to take extra precaution when opening an email with attachments or links.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question