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Outlook will not start

Posted on 2014-03-13
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Last Modified: 2014-03-18
Everything was fine with one of our workstations and then all of sudden Outlook wouldn’t open.  Error message is:  “Cannot start Microsoft Outlook”.  Word and Excel work fine.  The last thing I did was install WordPerfect and the newest version of Adobe Acrobat.  I’ve tried uninstalling all of the Office programs and reinstalling.  I deleted the ost file and tried to start Outlook again.  Same error message.  Tried to set up a new mail profile…I get an error message that I don’t have enough memory/space to set up a new profile.  Tried a fix I found on the internet…same error message. I am using Outlook 2010
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Question by:captjcret
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Expert Comment

by:BillBondo
ID: 39926662
I would uninstall word perfect. Make sure offce is uninstalled and then reinstall office.
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Expert Comment

by:dmwynne
ID: 39926669
Try starting outlook in safe mode:

Start, run outlook /safe.  Does it open?  If so check the add-ins in Outlook and try disabling any newly added ones or enable one by one.

See this article on add-ons and how to disbale and enable:

http://support.microsoft.com/kb/2632425/en-us
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Accepted Solution

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captjcret earned 0 total points
ID: 39927011
The operator ended up fixing it herself.  She right clicked on the Outlook icon and selected troubleshooting and it fixed itself!!
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Author Closing Comment

by:captjcret
ID: 39936376
The operator fixed it herself
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