Link to home
Start Free TrialLog in
Avatar of Jack Cretney
Jack CretneyFlag for United States of America

asked on

Outlook will not start

Everything was fine with one of our workstations and then all of sudden Outlook wouldn’t open.  Error message is:  “Cannot start Microsoft Outlook”.  Word and Excel work fine.  The last thing I did was install WordPerfect and the newest version of Adobe Acrobat.  I’ve tried uninstalling all of the Office programs and reinstalling.  I deleted the ost file and tried to start Outlook again.  Same error message.  Tried to set up a new mail profile…I get an error message that I don’t have enough memory/space to set up a new profile.  Tried a fix I found on the internet…same error message. I am using Outlook 2010
Avatar of BillBondo
BillBondo
Flag of United States of America image

I would uninstall word perfect. Make sure offce is uninstalled and then reinstall office.
Try starting outlook in safe mode:

Start, run outlook /safe.  Does it open?  If so check the add-ins in Outlook and try disabling any newly added ones or enable one by one.

See this article on add-ons and how to disbale and enable:

http://support.microsoft.com/kb/2632425/en-us
ASKER CERTIFIED SOLUTION
Avatar of Jack Cretney
Jack Cretney
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Jack Cretney

ASKER

The operator fixed it herself