Rbraswell
asked on
Cisco Call Manager - Call Handler Report
Greetings Fellow Experts,
My Director has tasked me to find out of there is a way to pull a flow chart report of our call handlers. Unfortunately I am not the original administrator of our call manager/unity servers and lack all the original documentation.
From what I am able to tell there does not seem to be a feature or function that would allow this flow chart style report to be done easily. Does anyone know the best way of doing this? We are trying to troubleshoot some discrepancy within our call handler/call tree.
Cisco Unified CM Administration
System version: 6.1.5.13900-4
Cisco Unity Connection Administration
Version 7.1.3ES26.32900-26
Thank you
-Richard
My Director has tasked me to find out of there is a way to pull a flow chart report of our call handlers. Unfortunately I am not the original administrator of our call manager/unity servers and lack all the original documentation.
From what I am able to tell there does not seem to be a feature or function that would allow this flow chart style report to be done easily. Does anyone know the best way of doing this? We are trying to troubleshoot some discrepancy within our call handler/call tree.
Cisco Unified CM Administration
System version: 6.1.5.13900-4
Cisco Unity Connection Administration
Version 7.1.3ES26.32900-26
Thank you
-Richard
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http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsagx/7xcucsag300.html