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Apple Mac Book Pro - Black Screen on boot

Posted on 2014-03-13
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Last Modified: 2014-03-14
Hi I have a Mac Book pro 2011, which was working fine with Mavericks installed.

After a reboot just get the apple logo, spinning cursor, then screen goes black and can just see the mouse pointer and that's it.

Have recovered all of the data off the machine, performed a disk verify and repaired all permissions etc and still see the same issue.

Then performed a cmd-r recovery and re-installed Mavericks from scratch, the machine goes through all of this process fine, and then straight after boot - same black screen with cursor.

Are there any other troubleshooting steps I can follow?
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Question by:foxpc123
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strung earned 500 total points
ID: 39929013
Try resetting the SMC:

http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US

If that doesn't solve the problem, take it to a genius bar. The problem is likely a blown logic board. Is it still under AppleCare?
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by:foxpc123
ID: 39929034
Hi thanks for the suggestion have reset the SMC and the PRAM as well, before reloading Mavericks.

I suspect a blown logic board as well, just that it operates normally all the way through the reloading sequence - until the reboot - that I was casting for another troubleshooting step really - have booked the genius bar session.

Thanks for your response
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Expert Comment

by:strung
ID: 39929086
My 2011 MacBook Pro is in the shop right now having the logic board replaced. Fortunately still (just) under AppleCare.
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