Solved

Iphone Exchange Mail unable to access greater than 30 days

Posted on 2014-03-13
1
381 Views
Last Modified: 2014-03-13
I have an IPhone 5 along with several others that access our exchange mail through it. I was informed today that the IPhone will only retrieve up to 30 days back. I spoke with some of our IT folks and they are attempting to figure out why and if there is a configuration setting that needs to be set in order to access all emails including those that exceed 30 days. I thought I would pose this question to the experts and see if you have an answer.

Thanks,
Brian
0
Comment
Question by:bjbrown
1 Comment
 
LVL 19

Accepted Solution

by:
helpfinder earned 500 total points
ID: 39927820
check here:
From the Home screen tap Settings > Mail, Contacts, Calendars. Select your Microsoft Exchange account and then tap Mail days to sync and select the number of days (No Limit, 1 day, 3 days, 1 week, 2 weeks, or 1 month)
If you have No limit option here then you should be OK.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This article explains how to install and use the NTBackup utility that comes with Windows Server.
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question