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Intuit Point of Sale

I have QuickBooks Point of Sale 10.0 installed on a workstation that also hosts the database for two other workstations with POS. About once a week, the client computers can't log in because they loose connection to the company file, even while in Mulit-User mode, it acts as if it's in single user mode. If I toggle to single user then back to Multi-User on the host machine, it work fine.

Any ideas?

Thanks
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mapalaska2003
Asked:
mapalaska2003
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1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
Did you install the Server Manager on the Host Workstation?  I do not do this (I only use the Server Manager on a Server).  

Make sure QuickBooks is running on the Host Workstation and make sure this QuickBooks is set to Host Multi User Access. Once that is done, make sure QuickBooks on the other workstations are set to Multi User Mode.

Make sure the other workstations are mapping the proper folder on the host machine. Use Windows Explorer, Tools, Map Network Drive, or use Scripts:
(NET USE Z: \\workstation\folder). Make sure you can see the folder with Explorer.

If all of this is as per above, the host workstation may be setting Single User Mode for some reason (taxes, database management and such like).

Check these things and please let us know.
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mapalaska2003Author Commented:
Thanks
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John HurstBusiness Consultant (Owner)Commented:
@mapalaska2003 - You are welcome and I was happy to help.
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