Solved

Intuit Point of Sale

Posted on 2014-03-13
3
478 Views
Last Modified: 2014-05-15
I have QuickBooks Point of Sale 10.0 installed on a workstation that also hosts the database for two other workstations with POS. About once a week, the client computers can't log in because they loose connection to the company file, even while in Mulit-User mode, it acts as if it's in single user mode. If I toggle to single user then back to Multi-User on the host machine, it work fine.

Any ideas?

Thanks
0
Comment
Question by:mapalaska2003
  • 2
3 Comments
 
LVL 91

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39929351
Did you install the Server Manager on the Host Workstation?  I do not do this (I only use the Server Manager on a Server).  

Make sure QuickBooks is running on the Host Workstation and make sure this QuickBooks is set to Host Multi User Access. Once that is done, make sure QuickBooks on the other workstations are set to Multi User Mode.

Make sure the other workstations are mapping the proper folder on the host machine. Use Windows Explorer, Tools, Map Network Drive, or use Scripts:
(NET USE Z: \\workstation\folder). Make sure you can see the folder with Explorer.

If all of this is as per above, the host workstation may be setting Single User Mode for some reason (taxes, database management and such like).

Check these things and please let us know.
0
 

Author Closing Comment

by:mapalaska2003
ID: 40068927
Thanks
0
 
LVL 91

Expert Comment

by:John Hurst
ID: 40068945
@mapalaska2003 - You are welcome and I was happy to help.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

By Linda Saltz Customized item descriptions from bills DO import into a customer invoice!   This is a wonderful tip for companies that want to use generic items like Hardware, Software, Mileage, Travel in their item list which helps keep the i…
You may need to view past transactions from previous QuickBooks files or other QuickBooks company files when:       1. you are working in another QuickBooks file       2. QuickBooks is closed QuickBooks users who would benefit from this artic…
Need to grow your business through quality cloud solutions? With everything required to build a cloud platform and solution, you may feel like the distance between you and the cloud is quite long. Help is here. Spend some time learning about the Con…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

929 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now