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Assuming you're running Office for the Mac, make sure it's the latest version (2011) with all patches. If it is and you're still getting this issue, try removing Office from the Mac and reinstalling and then patching.
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Assuming you're running Office for the Mac, make sure it's the latest version (2011) with all patches. If it is and you're still getting this issue, try removing Office from the Mac and reinstalling and then patching.

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This seems to work. &nbsp;Curious though why it is only happening to one user. &nbsp;All other users are using SMB seemingly with no problems. &nbsp;Must be a Mac think.
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This seems to work.  Curious though why it is only happening to one user.  All other users are using SMB seemingly with no problems.  Must be a Mac think.

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We have one user when they connect to our network server via smb:// and access an Office document their computer freezes (spinning wheel of death)
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We have one user when they connect to our network server via smb:// and access an Office document their computer freezes (spinning wheel of death)

MAC crashes when opening a network Office file

Apple's early computers ran on a variety of operating systems, including a Pascal version and one based on CP/M, before releasing its ProDOS with the advent of its 16-bit computer. With the release of the Lisa, which had its own OS, Apple and computing entered the graphical age; it was followed by the Macintosh, which offered a series of "System" operating systems. Other Mac operating systems included PowerPC until Apple acquired NeXT and folded it into the Mac OS. Current operating systems for Apple devices are Mac OS-X and iOS.

Apple OS

Mac OS X is the desktop operating system from Apple Inc., found on Macintosh computers. OS X consists of a Mach/BSD-based kernel, operating system interfaces primarily based on FreeBSD and additional frameworks (written in C, C++ and Objective-C providing user interface and application-level services.