Solved

recovery activesync pin password

Posted on 2014-03-14
3
1,285 Views
Last Modified: 2014-03-21
I'd like to get some instruction how to unlock an android device if I forgot the activesync pin passcode.

I use exchange 2010 with latest SP the activesync policy is enabled. Pascode is required and the password recovery is enabled. I can see the recovery password in exchange, but I don't know how to use it. How can I use the recovery password? Where should I write that? My test mobile is a Samsung Galaxy SIII with 4.3 OS.
0
Comment
Question by:Euromedic
  • 2
3 Comments
 
LVL 37

Expert Comment

by:Jamie McKillop
ID: 39934119
Hello,

Unfortunately, the password recovery in ActiveSync doesn't work with Android phones.

-JJ
0
 

Author Comment

by:Euromedic
ID: 39934264
Hi JJ!

Thank You for reply.

We have various devices in our environment (BB, IOS, Win 7, Win 8 and Android) and I could see the recovery password only at Android OS.
I thought somehow possible to use it, but I couldn't see any option to set the recovery password on my Samsung Galaxy SIII.

Why Android sends the recovery password to exchange if it's not possible restore the forgotten password?
0
 
LVL 37

Accepted Solution

by:
Jamie McKillop earned 500 total points
ID: 39934281
Here are the ActiveSync features supported on various devices.

http://en.wikipedia.org/wiki/Comparison_of_Exchange_ActiveSync_clients

-JJ
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The most common mistakes I hear or read about email usually begin with people talking about POP3 and IMAP, so let's clear those off the table: POP3 and IMAP have absolutely nothing to do with sending or receiving email, so get that notion out of you…
Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now