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Hello,<br />
<br />
Unfortunately, the password recovery in ActiveSync doesn't work with Android phones.<br />
<br />
-JJ
</div>


Hello,

Unfortunately, the password recovery in ActiveSync doesn't work with Android phones.

-JJ

<div>
Hi JJ!<br />
<br />
Thank You for reply.<br />
<br />
We have various devices in our environment (BB, IOS, Win 7, Win 8 and Android) and I could see the recovery password only at Android OS. <br />
I thought somehow possible to use it, but I couldn't see any option to set the recovery password on my Samsung Galaxy SIII.<br />
<br />
Why Android sends the recovery password to exchange if it's not possible restore the forgotten password?
</div>


Hi JJ!

Thank You for reply.

We have various devices in our environment (BB, IOS, Win 7, Win 8 and Android) and I could see the recovery password only at Android OS.
I thought somehow possible to use it, but I couldn't see any option to set the recovery password on my Samsung Galaxy SIII.

Why Android sends the recovery password to exchange if it's not possible restore the forgotten password?

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<div class="content wysiwyg-content">
I'd like to get some instruction how to unlock an android device if I forgot the activesync pin passcode.<br />
<br />
I use exchange 2010 with latest SP the activesync policy is enabled. Pascode is required and the password recovery is enabled. I can see the recovery password in exchange, but I don't know how to use it. How can I use the recovery password? Where should I write that? My test mobile is a Samsung Galaxy SIII with 4.3 OS.
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</div>


I'd like to get some instruction how to unlock an android device if I forgot the activesync pin passcode.

I use exchange 2010 with latest SP the activesync policy is enabled. Pascode is required and the password recovery is enabled. I can see the recovery password in exchange, but I don't know how to use it. How can I use the recovery password? Where should I write that? My test mobile is a Samsung Galaxy SIII with 4.3 OS.

recovery activesync pin password

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