exchange 2010 - send as option placing mail in the wrong? sent mail box
We have 2 mail boxes on exchange outlook, with user1 having "send as" rights for the user2 mailbox.
This seems to work ok, apart from the fact that when user1 sends mail as user2, the sent message ends up in the user1 sent mail box.
Is there any way to change this?
The mail arrives OK as being from user2, but why does it go in to the user1 sent mai items??
This seems to work ok, apart from the fact that when user1 sends mail as user2, the sent message ends up in the user1 sent mail box.
Is there any way to change this?
The mail arrives OK as being from user2, but why does it go in to the user1 sent mai items??
Patrick Bogers
Simple, user1 sends 'as' user2 so the sending user is 1.
ASKER
but if in fact they are the same physical person using both, and we are supposed to be sending as user 2, logic would indicate to me that it should be in the user 2 sent items. I understand what you are saying, but is there any way to change this, as its not what we want.
ie we want stuff sent from user2, whether it is sent as user2, by user1, or user2 directly, to be in the user2 sent items??
Any suggestions??
ie we want stuff sent from user2, whether it is sent as user2, by user1, or user2 directly, to be in the user2 sent items??
Any suggestions??
That is the expected behaviour.
The email belongs to the user who sent the message.
Two options.
1. My preferred option is to remove the second mailbox as an additional MAILBOX and add it as an additional ACCOUNT. That way the message will go in to the correct Sent Items box.
This also has the advantage of allowing full management of the second mailbox, including OOTO, rules, notifications etc.
2. A registry change can be made to do this, which is documented here:
https://support.microsoft.com/kb/2181579
However option 1 has the advantage that it does not require a registry change, which requires admin rights, so a user with the required permissions on the mailbox can do it themselves.
Simon.
The email belongs to the user who sent the message.
Two options.
1. My preferred option is to remove the second mailbox as an additional MAILBOX and add it as an additional ACCOUNT. That way the message will go in to the correct Sent Items box.
This also has the advantage of allowing full management of the second mailbox, including OOTO, rules, notifications etc.
2. A registry change can be made to do this, which is documented here:
https://support.microsoft.com/kb/2181579
However option 1 has the advantage that it does not require a registry change, which requires admin rights, so a user with the required permissions on the mailbox can do it themselves.
Simon.
This became a selectable option in sp3
Exchange 2010 SP3 introduces the Sent Items Management feature to Office Outlook Web Access(OWA). The Sent Items Management feature provides control over whether an item that is “sent as” you, or “on behalf of” you, is copied to your Sent Items folder and to the sender’s Sent Items folder. Before Exchange 2010 SP3, messages that are “sent as” you or “on behalf of” you are copied only to the sender's Sent Items folder.
You can configure the Sent Items Management feature in OWA on the Options page. After Exchange 2010 SP3 is installed, the Sent Items Options settings will be available on the Options page in OWA.
Exchange 2010 SP3 introduces the Sent Items Management feature to Office Outlook Web Access(OWA). The Sent Items Management feature provides control over whether an item that is “sent as” you, or “on behalf of” you, is copied to your Sent Items folder and to the sender’s Sent Items folder. Before Exchange 2010 SP3, messages that are “sent as” you or “on behalf of” you are copied only to the sender's Sent Items folder.
You can configure the Sent Items Management feature in OWA on the Options page. After Exchange 2010 SP3 is installed, the Sent Items Options settings will be available on the Options page in OWA.
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ASKER
The suggestions did not resolve the problem. I came across the solution by accident.