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VMware vcenter unable to login

Posted on 2014-03-14
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Last Modified: 2014-03-14
Hello EE,

I have a vcenter instance and it returns "Cannot complete login due to an incorrect user name or password." when attempting to login as root. I checked with the team here and nobody has changed the root password ( or has admitted to changing it) . I tried rebooting the instance to correct any ldap service or such , however I receive the same problem. Same issue when attempting from console or the web interface.


What are my options at this point ?

I have not tried rebooting the host .
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Question by:davesnb
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Accepted Solution

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Abhilash earned 2000 total points
ID: 39929930
vCenter root password expires in 90 days in the version 5.5.
If you need to enable it or unlock it you will need to follow the below KB Article.
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2069041
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Author Closing Comment

by:davesnb
ID: 39930032
Awesome , thanks !
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