Solved

printer losing formatting in large batches

Posted on 2014-03-14
3
401 Views
Last Modified: 2016-11-23
hi all I have a problem Im not sure if its with windows, drivers or a third party application. So a general printer question. We have someone printing to a dell 5330dn and in a batch of say 60 print outs, half way through the text starts to print on the lines of the form. We did change the toner yesterday and this was reported to me today. Other than that no changes that Im aware of. Any idea how to go about troubleshooting this issue ?

thanks
0
Comment
Question by:WAMSINC
3 Comments
 
LVL 62

Accepted Solution

by:
☠ MASQ ☠ earned 250 total points
ID: 39930635
If this is an error which gets progressively worse as the print job continues it may be that the default paper size on the printer has been changed and does not match the size set for the document in the print job.
0
 
LVL 38

Assisted Solution

by:Herman D'Hondt
Herman D'Hondt earned 250 total points
ID: 39931125
Try this:

Go to Printer Properties. Click the Advanced tab and tick "Start printing after last page is spooled". Also tick "Print spooled pages first".

The Windows spooler seems to get confused if there is too much in the queue. I expect trouble with anything over 500MB. Large numbers of jobs also seem to upset it. This has been the case since Win 2K or before, and it still seems to happen. Telling it to wait until the job is complete in the queue seems to avoid the problem.
0
 

Author Closing Comment

by:WAMSINC
ID: 39956853
thanks for the replies this was a problem with a 3rd party formatting
0

Featured Post

The problems with reply email signatures

Do you wish that you could place an email signature under a reply? Well, unfortunately, you can't. That great Exchange/Office 365 signature you've created will just appear at the bottom of an email chain. What a pain! Is there really no way to solve this? Well, there might be...

Join & Write a Comment

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
Join Greg Farro and Ethan Banks from Packet Pushers (http://packetpushers.net/podcast/podcasts/pq-show-93-smart-network-monitoring-paessler-sponsored/) and Greg Ross from Paessler (https://www.paessler.com/prtg) for a discussion about smart network …
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now