Solved

Windows Server 2012 r2 easy printing through Remote Desktop Services.

Posted on 2014-03-15
11
10,132 Views
Last Modified: 2016-02-25
Hey guys, can someone please help me with this.  I am trying to get my printers to work through an RDP session.  This has always been an issue with previous verisons of Server OS's.  How can I get the printing to work with no issues.  Thanks
0
Comment
Question by:PowerC280
11 Comments
 
LVL 6

Accepted Solution

by:
rick81 earned 250 total points
ID: 39931215
You need to install the print drivers on the server and the local computer. As you have win2012 you'll need to install both 32bit and 64bit drivers.  Once this has been done correctly and you login with RDP it will auto create the remote printer for you. You should see your printer name and the in brackets (local pc name) that is the remote printer to print to.
0
 

Author Comment

by:PowerC280
ID: 39931839
I can only use printers drivers geared for Windows Server 2012 r2 right or wrong?
0
 
LVL 6

Expert Comment

by:rick81
ID: 39932040
windows 8 will work fine, even windows 7 might be ok.
win2012 will require 64bit drivers.  you can then go to the print properties and click on additional drivers and then select 32bit and then install the 32bit drivers.

then do the same on the local computer.  install the 64 + 32bit drivers.  then win2012 should talk to the remote printer through your computer OK.
0
 

Author Comment

by:PowerC280
ID: 39932153
I will try this out tomorrow in the afternoon.....thanks for all the help.  I will touch back after findings.
0
 

Assisted Solution

by:PowerC280
PowerC280 earned 0 total points
ID: 39938118
You for got 2 very important steps...because RDP printing is so picky on what  printer it likes and don't like I went into the GPO and disabled (Use Remote Desktop Easy Print) which will cause the system to find a good driver before it uses the Easy Print Driver.  Also, you can enable (Configure user Group Policy loopback) which will help also.
0
Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 6

Expert Comment

by:rick81
ID: 39938197
Good work sorting that one out. I haven't had to do the steps you suggested before. Good to know if it doesn't work in the future.
0
 

Author Comment

by:PowerC280
ID: 39940237
It was a pleasure Rick81
0
 

Author Closing Comment

by:PowerC280
ID: 39948420
After doing everything that rick81 asked me to do it still did not work.  I then started to mess around with the GPO printer redirection and once I disabled (Use Remote Desktop Easy Print) logged in as a user, printed a test page....all good.
1
 

Expert Comment

by:Xepoleas
ID: 40917535
We are having trouble getting Adobe PDF's to print.  Word docs print fine.  Anyone else have this issue?
1
 

Expert Comment

by:finkeltron
ID: 41122105
PowerC280 comment worked for me.

I followed these steps.

1. Go to "User Configuration/Policies/Windows Components/Remote Desktop Services/Remote Desktop Session Host/Printer Redirection"
2. Set to Disabled "Use Remote Desktop Easy Printer Driver first"
3. Open CMD as Administrator
4. Type "gpupdate /force"
5. Login as RDP user and test.
0
 

Expert Comment

by:Robert137
ID: 41481942
Re Acrobat Printing.  We have seen the print driver that words for Outlook, Word, pdfDOCs not be able to print, error says, nothing to print - no pages found.  Take the document local, all works from Acrobat.  Delete the users profile from the roaming profile space and when the user logs back in it works.  No long term solution - happens about once a week for a random user in a team of 40.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Like many organizations, your foray into cloud computing may have started with an ancillary or security service, like email spam and virus protection. For some, the first or second step into the cloud was moving email off-premise. For others, a clou…
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now