Set up a user in SBS, go into OWA and should they see all the other existing users in the domain in their contacts or somewhere else so they can start choosing them / see their email address to write to them?
And along the same lines, how would they set up a shared list of contact that everyone can get to? the firm's accountant - most everyone might have a need for their name / phone / email / address. Same for lawyer, clients, etc.
What's involved to set up a list of shared contacts for everyone so new people get that list and can hit the ground running.
this is sbs 2011 / exchange 2010 if it matters.