Solved

Windows 8.1 Spyware/Malware Issues

Posted on 2014-03-15
6
2,274 Views
Last Modified: 2014-03-15
I have a Windows 8.1 laptop & there is some malware/spyware that I can not get rid of. I've ran AVG & it does not pick it up. I ran Malwarebytes in safe mode & it will find 1 registry named HKCU\Software\Microsoft\Windows\CurrentVersioon\Internet Settings|Proxy Server http=127.0.0.1:13828  & I have let malwarebytes remove it & I have manually removed it but it keeps coming back & setting the proxy settings on my browser & I get a ton of pop ups when I browse online. Any suggestions as to how to get rid of this? I've ran everything in safe mode plus removed all the temp files & did a disk cleanup...please help!
0
Comment
Question by:wantabe2
  • 3
  • 2
6 Comments
 
LVL 30

Expert Comment

by:pgm554
ID: 39931970
Get an offline scan utility like M$ Defender and run it.

http://windows.microsoft.com/en-us/windows/what-is-windows-defender-offline
0
 
LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 39932001
Run Avast in Boot Scan and it should eradicate it.

And verify it's not a legit software that's adding the proxy settings.
0
 
LVL 15

Author Comment

by:wantabe2
ID: 39932003
How do I do a boot scan in  Avast?
0
Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

 
LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 39932006
Install Avast - Go to Scan - Boot Time Scan - Schedule - Restart Computer
0
 
LVL 15

Author Comment

by:wantabe2
ID: 39932013
should i scan the whole drive or just do the defaults?
0
 
LVL 12

Accepted Solution

by:
Imtiaz Hasham earned 500 total points
ID: 39932018
whole drives please :)
0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
Usage of Windows 8.1 Sysprep 5 74
Virus softwares 11 65
How to check for a virus on a remote machine? 11 52
Anti-virus for Linux Server 15 85
Ever wondered why Windows 8 and 10 don't seem to accept your GPO-based software deployment while Windows 7 does? Read on.
OfficeMate Freezes on login or does not load after login credentials are input.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now