How Can I Remote Control an iPad from My PC?

Posted on 2014-03-16
1 Endorsement
Last Modified: 2014-04-02
I would like to be able to take remote control of my Mom's iPad from my PC so I can provide her with technical support.

What are my options?
Question by:anuneznyc
LVL 11

Assisted Solution

Technodweeb earned 150 total points
ID: 39932526
LogMeIn works well but it does not let you see the user screen. You can however setup an email account, create an access point, set password requirements, instill restrictions on the device, and setup the WiFi connection.
LVL 24

Assisted Solution

by:Mohammed Khawaja
Mohammed Khawaja earned 50 total points
ID: 39932546
Few options:

LVL 39

Accepted Solution

Eoin OSullivan earned 200 total points
ID: 39932588
At present there are NO remote control tools that allow you to actually remotely use the iPad unless you jailbreak the device.  If you jailbreak the device you are trying to control then there is an app in Cydia called Veency that is a VNC server for iOS.

The tools by Bomgar $$$ and Teamviewer & GoToAssist allow the user with the iPad to "share screenshots" with a PC user but not any remote control as iOS blocks this.  Also all these services are commercial paid for although I think GoToAssist and Teamview have a trial period.

Author Comment

ID: 39935706
Thanks for the suggestions, Guys.

Technodweeb, are those screenshots you included from the LogMeIn program on your PC? Doesn't look anything like LogMeIn.

Author Comment

ID: 39949472
So no option to take full-remote control then?
Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

LVL 39

Expert Comment

by:Eoin OSullivan
ID: 39949636
Like I said. None unless you jailbreak the device.  Sorry

Author Comment

ID: 39953147
Thanks eoinosullivan. If we were able to jailbreak the device, what would the options be?
LVL 39

Expert Comment

by:Eoin OSullivan
ID: 39953156
A little app called Veency .. in effect VNC server for iOS you can install and then use VNC protocols .. you might need to setup pass-through on home router on port 5900 to the iPad an ensure the iPad has a fixed IP ... to get it all to work.

Any VNC client can then access the iPad with the external IP for the router .. if the home broadband does not have a fixed IP you might want to use a dynamic-dns service to keep it up to date .. most routers have an option to notify a dynamicdns service in their settings.

Author Comment

ID: 39953210
OK. Thanks. Can you please post a link to an easy step-by-step video or written instructions on how to go about jail-breaking an iPad? Thanks.
LVL 39

Expert Comment

by:Eoin OSullivan
ID: 39953244
Sorry but although jailbreaking is not "illegal" is does void the Apple warranty and is not something for the novice user ... you've to download a program and use it to patch the device .. back it up first!!
Google for the term "jailbreak iOS7 Evasi0n" and read up about it and decide if it is for you.

Author Comment

ID: 39953264
Understood. Thanks!

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

Ever wanted to watch videos in your computer from the bed without the need of standing up and shutting down the computer?  Is your computers operating system Windows XP, Windows Vista or Windows 7?  Do you own a iOS device? If all the answers were y…
A lot of new and distinct gadgets are making their appearance every other day. The latest gadget that has wooed the attention of all gadget lovers and non gadget lovers alike is the Smartwatch. This tiny gadget is capable of offering live access to …
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now