[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Outlook unable to connect 0x80040115

Posted on 2014-03-16
6
Medium Priority
?
33,666 Views
Last Modified: 2014-05-19
Hi Experts,

I have been getting an error when sending mail out of Outlook. This computer is connecting via RPC/HTTPS, it happens with 3 computers that are connected externally. Out of the 10 that are deployed all at different locations. The error 0x80040115 when Sending through Outlook. The error message says - "Sending and receiving reported error (0x80040115). The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action."

We are able to receive emails no problems, its just when sending. Also we cannot login RWW it just loads a blank page. OWA works just fine - again these symptoms are only at these three sites.

Our Setup:

The workstation:
Windows 8 Pro
Outlook 2013
Used for emails and spreadsheets

The Server:
Windows SBS 2011

Look forward to reading your comments!
0
Comment
Question by:isdd2000
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 5

Expert Comment

by:Arjun Vyavahare
ID: 39933921
Hi,

On client side run :

ipconfig /flushdns

And also try to disable antivirus and perform send and receive if this work then it will be your antivirus related issue.

I hope this will resolve your issue.

Regards,
Arjun
0
 

Author Comment

by:isdd2000
ID: 39933931
Hi Arjun,

I tried as you mentioned no luck. Even changed the DNS and reset the modem. We recently change over our anti-virus and same issue occurred even when uninstalled. Not to mention there are other computers in a similar environment but no change.

Any other ideas?
0
 
LVL 5

Expert Comment

by:Arjun Vyavahare
ID: 39934507
Hi,

Can you please restart Microsoft Exchange System Attendant Service and also would like to know that have you migrated your exchange server from previous version to next or it's completely fresh implementation. If it is migration then i think there is issue with OAB (Offline Address Book) which need to check.

Also second option is to uncheck the cached exchange mode in outlook and re-open outlook.

Regards,
Arjun
0
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 

Author Comment

by:isdd2000
ID: 39935534
Hi Arjun,

Thanks for your feedback! Really appreciate it! We migrated from SBS2003 quite some time ago. How do I check the offline address book?

I will run a restart on the service today and let you know.

I have tried turning off cached mode, when I do that the computer cannot connect. It's just soo curious the issue only happens with 2 machines out of the dozens connecting from external locations.
0
 

Accepted Solution

by:
isdd2000 earned 0 total points
ID: 40065922
Hi Guys,

Issue was modem related...
0
 

Author Closing Comment

by:isdd2000
ID: 40074477
We found the answer internally
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you an Exchange administrator employed with an organization? And, have you encountered a corrupt Exchange database due to which you are not able to open its EDB file. This article will explain all the steps to repair corrupt Exchange database.
The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
Suggested Courses

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question