LarryForehand
asked on
Download Problem
Recently one of my home desktops has ceased to download any files from the internet. Regardless if the file type, the download proceeds to conclusion whereupon the file is automatically deleted with the notice "xxxxxxxx file contained a virus and was deleted". I have tried several fixes, among them deleting all antivirus programs from the computer, all to no avail. The machine is a Pentium 2.60 GH, 16 G of ram, running Windows 7 Home Premium. I would like to avoid a clean install of the operating system if possible, but I don't see a pathway for a "repair" reinstallation of Home Premium.
Thanks in advance.
Thanks in advance.
Have you tried using a different Internet browser to attempt the download? Is it all downloads that are causing the problems?
disable windows difender and try again
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks to all, after employing multiple anti-virus programs, the threat seems to be gone. Replaced Windows Defender files, installed new antivirus after elimination and ran complete scan. No malware and everything works, but it did take using two different programs to get everything back to normal.