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Dell Poweredge Memory Upgrade

Posted on 2014-03-16
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Last Modified: 2016-11-23
Have a PowerEdge server that use to be a SBS2003 now is a stand alone server running 2008 R2. Removed 8G memory total (2x4G) from slots 1 and 2 replaced with 4 sticks of 8G memory (ordered from Dell - they claim to have cross-referenced it). I placed each 4G memory in slots 1 - 4. When I power up the server nothing happens. Orange light on the back after clicking on it turns blue. The front power LED says, "no memory".

When I put in the old memory server boots up fine.

I don't believe I'm missing anything but possible, anyone see anything I missed?

Possible Dell sent the wrong memory?

memory slots
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Question by:WORKS2011
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Dan Craciun earned 500 total points
ID: 39933509
Have you tried placing only 2 sticks? In the same slots as your old memory?

This will tell you if the memory is compatible.

If the server starts this way, it means the slot population is the problem.

BTW, from the picture it looks like you only have 1 processor. If that's so, the memory should all go in the first group.

HTH,
Dan
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by:WORKS2011
ID: 39933511
I'll try this right now and let you know, I've tried every combination out of curiosity, but now can't remember if I only put two in or not, will let you know in 20 minutes,

Thanks for the fast reply.
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by:WORKS2011
ID: 39933518
Have you tried placing only 2 sticks? In the same slots as your old memory?
yes, and it gave the indication on the front display, "no memory"

Appears Dell sent incompatible memory? Correct?
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by:Dan Craciun
Dan Craciun earned 500 total points
ID: 39933521
Yup. If it does not work as a direct replacement of your old RAM, it's not compatible.
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by:WORKS2011
ID: 39933544
...and Dell is getting into the "service" industry...hilarious.

Have a great night, thanks again for the fast response.
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Expert Comment

by:Dan Craciun
ID: 39933550
Glad I could help!

I'm in Europe, so the day just started...
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