Office 365 (Lync) Display Issues

Posted on 2014-03-17
Medium Priority
Last Modified: 2014-06-06

We have a strange issue with Office 365 Lync. When loading up Lync it causing display issues with Outlook. The applications become unusable due to the windows bring up random images, the only way to describe this random patterns. Please see the attached image to see what I mean.

I have ran a full repair on Office 365 but still the same issue.

Has anyone come across this display issue before? A search hasn't brought anything up.

Question by:mfg1
LVL 18

Expert Comment

ID: 39934178
Starting with the basics:

1. Installed Office 2013 SP1?
2. Is your machine graphics card up to date?
3. Is your OS to date?

Take a look at the following article which may be of help: http://support.microsoft.com/kb/2761977
LVL 12

Accepted Solution

Jeff_Schertz earned 2000 total points
ID: 39935488
Whoa. I've never seen that before.  I would have to suggest looking into the drivers for display hardware very closely.  I don't think any different version of Office or Lync would resolve this.

Author Comment

ID: 40117756
Updated graphics card driver seem to resolve the issue

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