Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Outlook delay send issues

Posted on 2014-03-17
5
Medium Priority
?
386 Views
Last Modified: 2014-04-19
We have a client using Outlook 2010 on hosted exchange.  They have a rule to delay sending for 2 minutes any messages that they send.  That allows them to modify the message should they want to before it goes out.  They have this exact account/rule on 2 machines and it works perfectly on 1.  However on the 2nd machine whenever they modify the message in the Drafts folder and then hit the send button, the message never goes out.
0
Comment
Question by:tampatechman
  • 3
5 Comments
 
LVL 6

Expert Comment

by:vmdude
ID: 39934350
Hi,

What actually happens when the user hits send? Your comment seems to suggest that the mail stays in the drafts folder before moving to the outbox and finally sent items. Can you clarify this is the case please?

I must admit its a bit of a strange rule to have. This is not meant to cause any offence its merely an observation - most users accept the fact that it is their responsibility to ensure that any email sent is checked before sending. Having a rule like the one you have set up can only cause issues down the line.
0
 
LVL 19

Expert Comment

by:suriyaehnop
ID: 39934357
Is rule is server rules or client rules? You can verify by log on to OWA , if the rule appear in OWA then, it is server rules
0
 

Author Comment

by:tampatechman
ID: 39943391
Sorry for the delay in updating everyone.  I checked OWA and while there are many rules there, the delay send one is not listed.  It must be a client rule.  I am going to try deleting and recreating the rue

If this is not the best way to handle it - what other methods are there to add a 2 minute delay to sending in Outlook?
0
 

Accepted Solution

by:
tampatechman earned 0 total points
ID: 40000108
It turned out to be the iCloud Outlook add-in causing our issues.  We disabled and everything started to work.
0
 

Author Closing Comment

by:tampatechman
ID: 40010138
Resolved ourselves
0

Featured Post

Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have come across a situation where you need to find some EDB mailbox recovery techniques, then here you will find the same. In this article, we will take you through three techniques using which you will be able to perform EDB recovery. You …
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question