Solved

Samsung Prostar DCS compact with iDCS 18D phones

Posted on 2014-03-17
3
363 Views
Last Modified: 2014-07-07
Users complain that two rings is not enough time to pick up a phone. How can I change that setting? Is it a change you can make for each extension, or a single one that affects everyone? Is it a change users can make for themselves?
0
Comment
Question by:HardwareDude
  • 2
3 Comments
 
LVL 17

Expert Comment

by:JRSCGI
ID: 39948681
Check out the attached manual - Section 502 (about page 150).  This is the station-wide timers section.  There it will show you how to set the time before it forwards out either per-station or system-wide.  It does not look like a user can change it themselves unless they are given full system admin rights, but at least you can set it differently for each person and perhaps first change the default for everyone to be more than two rings.
SamsungDCSCompactManual.pdf
0
 

Author Comment

by:HardwareDude
ID: 39954533
JR- Thank you for posting, I really appreciate you taking the time. The first step says to "Open programming ", but there is no "programming" button on the phone.
Found this online, will it work?:
1. With your handset on-hook, press TRSF and then dial 200. Your display then shows ENABLE CUS. PROG. PASSCODE:
2. Dial your 4-digit pass code 1234 (which is the default pass code). The display then shows ENABLE CUS. PROG. DISABLE. If the pass code 1234 does not work as stated, please see Samsung DCS Notes below.
3. Dial 1 to enable. The display now shows ENABLE CUS. PROG. ENABLE.
0
 
LVL 17

Accepted Solution

by:
JRSCGI earned 500 total points
ID: 39954581
Sounds like the right sequence, although I have not programmed one of these in years.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outsource Your Fax Infrastructure to the Cloud (And come out looking like an IT Hero!) Relative to the many demands on today’s IT teams, spending capital, time and resources to maintain physical fax servers and infrastructure is not a high priority.
Why pager replacement is still an issue OnPage has what some might call a “hate/hate” relationship with pagers. Not much room for love. As we see it, pagers are an antiquated bit of technology. Pagers are dinosaurs which, like most dinosaurs, sho…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question