Solved

Samsung Prostar DCS compact with iDCS 18D phones

Posted on 2014-03-17
3
366 Views
Last Modified: 2014-07-07
Users complain that two rings is not enough time to pick up a phone. How can I change that setting? Is it a change you can make for each extension, or a single one that affects everyone? Is it a change users can make for themselves?
0
Comment
Question by:HardwareDude
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 17

Expert Comment

by:JRSCGI
ID: 39948681
Check out the attached manual - Section 502 (about page 150).  This is the station-wide timers section.  There it will show you how to set the time before it forwards out either per-station or system-wide.  It does not look like a user can change it themselves unless they are given full system admin rights, but at least you can set it differently for each person and perhaps first change the default for everyone to be more than two rings.
SamsungDCSCompactManual.pdf
0
 

Author Comment

by:HardwareDude
ID: 39954533
JR- Thank you for posting, I really appreciate you taking the time. The first step says to "Open programming ", but there is no "programming" button on the phone.
Found this online, will it work?:
1. With your handset on-hook, press TRSF and then dial 200. Your display then shows ENABLE CUS. PROG. PASSCODE:
2. Dial your 4-digit pass code 1234 (which is the default pass code). The display then shows ENABLE CUS. PROG. DISABLE. If the pass code 1234 does not work as stated, please see Samsung DCS Notes below.
3. Dial 1 to enable. The display now shows ENABLE CUS. PROG. ENABLE.
0
 
LVL 17

Accepted Solution

by:
JRSCGI earned 500 total points
ID: 39954581
Sounds like the right sequence, although I have not programmed one of these in years.
0

Featured Post

Resolve Critical IT Incidents Fast

If your data, services or processes become compromised, your organization can suffer damage in just minutes and how fast you communicate during a major IT incident is everything. Learn how to immediately identify incidents & best practices to resolve them quickly and effectively.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Change Polcy settings to defaults 7 98
Outgoing Call restriction in Cisco UC560 2 131
VOIP System 9 115
Advice on adding/replace drive for Dell PowerEdge 4 33
If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s could still be an essential part of your team’s modern I…
There's a better way to communicate time sensitive or critical info.
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question