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Getting File Corrupt errors

Posted on 2014-03-17
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Last Modified: 2016-11-23
On a Windows 7 Dell Laptop that is replacing an older XP system the end user needs to access various files from the different Microsoft Office applications, particularly Word and Excel. If the file is on her hard drive there is no problem opening it. If the file is an email attachment or from an Intranet site when she tries to open it the status bar scrolls across but then she gets an error telling her the file is corrupt. If she Chooses Save rather than Open she can open the file once it has been saved to her hard drive. The extra step takes time and is annoying. Any ideas as to what is causing this and what to do to fix the problem?

Thank you!!

Robert
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Question by:Robert Ehinger
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jcimarron earned 2000 total points
ID: 39934684
RobertEhinger--
Set component security settings back to the default settings
A FixIt is available here
http://support.microsoft.com/kb/2387587/en-US
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