User has Win 7 Home Premium, Outlook 2007, POP3 connection.
Outlook PST has grown to 19 GB
I am unable to archive any old mail because Outlook gives me non-unicode errors.
The way I set up the archive was as follows:
Mail Control Panel, then Data Folders
I click on Add…
I choose the Office Outlook Personal Folders File
I give it a name, and click OK
If I highlight a mailbox and try and archive it manually, I select this new Personal Folder File
The error says:
"You are attempting to archive your data to a 97-2002 PST", etc.
How do I create a proper archive file?