Remote Desktop Location in Thin Client PC

Hi,
  I have an user with thin client PC. It has two icons on her desktop: IE and Remote Desktop. When she double-click Remote Desktop icon, it prompts for her username and password. IP address or Terminal Server name is already embedded.
  I need to create another Remote Desktop Icon on her desktop, but I don't know how.
 When I had her type "mstsc" in RUN command, it was not recognized.

 Can you help?
sgleeAsked:
Who is Participating?
 
comfortjeaniusConnect With a Mentor Commented:
What type of thin client do you have? Mines is a WYSE and it has the Connection Manager where I can add icons.

If you have a Start Menu can you navigate to Programs -------> RDP

If you have an "Option" click on that and Rename the Computer Name...

Configure the appropriate credential as needed and Click "Save as" ...

Navigate to the Desktop and you should be able to save it there.
0
 
Raymond PengSystems EngineerCommented:
It sounds like there's a working shortcut on her Desktop that points to Remote Desktop?  Can you copy that shortcut and change the properties / target?  Check and see where is that shortcut pointing to?

if it can't locate mstsc perhaps the path variables are not set correctly.  Try performing a search for it on the computer.
0
 
sgleeAuthor Commented:
I will work with the user tomorrow and try all of your suggestions. Fyi it is HP thin client.
0
Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
sgleeAuthor Commented:
@comfortjeanius

There was Start/Programs/RDP on the thin PC and I helped the user to enter the IP address to connect to Terminal Server.

Thanks.
0
 
comfortjeaniusCommented:
No Problem glad to be of assistance.
@(^_^)@
0
 
sgleeAuthor Commented:
Thank you again.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.