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Utility to remove pup.optional.whitesmoke.a malware

Can someone recommend a legit utility I can download to remove pup.optional.whitesmoke.a malware? I ran Malwarebytes and it found 1457 instances. There is no remove all, I'd have to check each box individually. Hoping for something a little quicker. ;-) Half the stuff I look at looks like it would just download MORE malware.

Really appreciate the recommendation of LEGIT tool.

Dan Craciun

I would try an offline antivirus. Just burn the CD and boot from it.

For ex: Avira Rescue System.

HTH,
Dan

Kent Fichtner

Kaspersky has a good live cd, but you could also try their virus-fighting utilities

http://support.kaspersky.com/viruses/disinfection

adamant40

ASKER

Most AV programs I've tried are less effective at Malware. Have you used this CD/Software to successfully identify and eradicate malware?

Thanks

Dan Craciun

I've used Avira successfully on infected systems and it removed viruses and malware.
Not the particular kind you're looking for, but it *should* work.

Looks like it at least knows about it: http://www.avira.com/de/support-threats-summary/tid/7994/tlang/en

Kent Fichtner

I haven't used Avira, but that article that Dan shows looks pretty good. If that doesn't work you could always try:

http://malwaretips.com/blogs/pup-optional-whitesmoke-a-virus/

That seems to be a step 1,2,3 of how to remove it. From looking at it the software they say to use is all free.

adamant40

ASKER

I'm downloading a copy now, will have access to system tomorrow am at latest and will report back. Thanks.

adamant40

ASKER

Yeah MalwareBytes did find it, but found almost 1500 instances. Not having a remove all, and having to click each one was somewhat daunting and I figured it would take about 4 hours just to check them. :-(

Thomas Zucker-Scharff

Try the tools here:

http://securityxploded.com/tools.php

Spy BHORemover and SpyDLLRemover are excellent.

adamant40

ASKER

Hey Dan,
I've downloaded the ISO from your link but when I open it with UltraISO it reads "Ubuntu-Live-Custom. Does that sound correct for the avira rescue system?

Dan Craciun

Yup. It's a live CD based on Ubuntu. Just to make it pretty :)

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adamant40

ASKER

DOH!!! Wish I read the above post this morning before I started on Avira. Avira CD ran for 3 hours and only got 45% done. It had only detected 1 item at that time and then the user came in and I had to cancel and reboot. I will try running MBAM, see if the selecting all items works, then delete and reboot at lunch. Thanks.

gheist

You have plenty of tools
http://malwaretips.com/blogs/pup-optional-whitesmoke-a-virus/
I'd try first safe mode first with network and update antivirus that you have...

adamant40

ASKER

Still have to do another deep scan to confirm, but MBAM was able to remove all instances of this malware. Kind of an ID-10-T issue on not being able to select all items to remove.