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Account Locked

Posted on 2014-03-18
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Last Modified: 2014-04-06
We have one user ID get his account locked each minute on his laptop (Windows 7) . Our Policy is to lock accounts after 3 wrong attempts, but his account is locked after login to windows. We do unlock and the account will be locked in a minute or less.


Thanx.
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Question by:Salalah_Port_Services
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6 Comments
 
LVL 19

Expert Comment

by:helpfinder
ID: 39936773
it´s local account or domain account.
maybe some application/script etc is trying to connect/login under his credentials and has wrond/old password?
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Author Comment

by:Salalah_Port_Services
ID: 39936786
Hi
it's domain account.
Any way to clear\catch which leading to lock account?
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LVL 19

Expert Comment

by:helpfinder
ID: 39936812
if you have more than one DC you can use Account Lockout and Management Tools to identify which DC is involved into that account locking. Then, if you have audit account logon security policy enabled, you can check in security log for some details
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LVL 1

Expert Comment

by:Techmanbrad
ID: 39938663
Check "Credential Manager" in Control Panel to see if the wrong credentials are stored for something like a network printer, Outlook, etc.  

This is a common source of lockouts, especially if they occur soon after a user has logged in.  

Also, check for any instances of the saved account password in the browsers (if there are any sites that use these credentials).
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Accepted Solution

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Salalah_Port_Services earned 0 total points
ID: 39971594
User has another device (I Pad)  where microsoft exchange  was configured and password not updated. Entered new password and prblem solved.
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Author Closing Comment

by:Salalah_Port_Services
ID: 39981019
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