Unable to run most programs
Posted on 2014-03-18
A customer computer was turned over to me after other techs gave up. The issue was that data could not be transferred to a new computer. I removed the hard drive and my first attempt partially succeeded, but before I had captured everything the transfer failed.
Subsequent attempts resulted in being unable to access the drive t all.
I moved the drive to a computer where I had "GetDataBack" from Runtime Software installed, intending to scan the drive for data. Before I did that I was able to read the drive and capture the data on the second computer.
Now I want to repurpose the old computer - a laptop. I put the drive back in the computer, and it boots, but I can't run most things. MSConfig and System Restore won't run. Task Manager runs, but I don't see anything suspicious. Malwarebytes, Windows Repair (from tweaking.com), and Superantispyware won't run. And when I try to run Word, MSOffice tries to install and fails. Word then launches.
Things work in Safe Mode for what it's worth, but a clean boot did not help. Malwarebytes in Safe Mode (I know, don't do it) turned up some problems, but Superantispyware in another computer reported only tracking objects. Running Windows Repair in Safe mode didn't do any good (expected, but worth a shot).
Am I at the point of starting from scratched, or is there a potential solution that I have missed?
The message that I get is Windows cannot access <path>\<filename>.