Cisco Secure ACS Replication Problem

Posted on 2014-03-18
Last Modified: 2014-04-11
Hello Experts,

We're having a problem getting our primary Cisco Secure ACS, UK-SU-AP091 to replicate with our secondary Cisco Secure ACS, UK-SU-AP092. The version of ACS is 5.2. See attachment.

Any help will be greatly appreciated.


Question by:cpatte7372
  • 6
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Author Comment

ID: 39937153
Forgot the attachment

Author Comment

ID: 39937374

As you can see from the attached, the replication is stuck in pending..

Any help will be greatly appreciated...


Author Comment

ID: 39937492

We're scratching our heads why the secondary server keeps on saying offline....

Author Comment

ID: 39937958
Can I get some help here?
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LVL 45

Accepted Solution

Craig Beck earned 500 total points
ID: 39939718
I remember something about this being a cosmetic issue a while back.

If you make a change on the primary then immediately check the replication status does it come back online, then go offline a few minutes later?

Author Comment

ID: 39941830
Hi Craig,

Thanks for getting back to me.

You suggestion may well be correct, however it happens to fast to be able to tell.

How have you dealt with this problem in the past?

Cheers mate.
LVL 45

Expert Comment

by:Craig Beck
ID: 39941862
I haven't actually seen this with 5.2, only 5.1, but Cisco said it was cosmetic and that the replication would happen, just that the secondary would look like it's offline after a couple of minutes due to a bug.

If you note the replication ID then make a change, check the replication ID a few seconds/minutes later.  If the ID increments that usually means that replication was successful.

In the end we upgraded to 5.4 though as the customer wasn't happy with seeing the secondary look like it was offline all the time.

Author Closing Comment

ID: 39993999

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