Solved

Exchange account with corrupted Time Zones

Posted on 2014-03-18
2
276 Views
Last Modified: 2014-03-18
Hey guys/gals!

      I have a user that is experiencing an issue with viewing two time zones in Outlook 2010 32-bit in Windows 7 x86. I restarted the "Windows Time" service, I ran a "net time" update from our PDC and I even configured the users profile on a completely different PC. At this time, she is displaying the Eastern Time zone as secondary and Central Time zone as primary. After DST hit on Sunday the 10th of March, the Eastern Time zone is now two hours ahead of the Central Time zone. This follows her to any computer that she creates an Outlook profile on. In OWA, you can't view more than one time zone so I can't check there. Anybody have any ideas? I am stumped. Thanks!
0
Comment
Question by:HIMSS Service Desk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 41

Accepted Solution

by:
Adam Brown earned 500 total points
ID: 39937460
There can be some bugginess with secondary time zones in Outlook. Outlook 2010 is supposed to handle this properly, but if she has other versions of outlook or mobile devices she uses to access the calendar, the information written to the appointment may be messed up. http://support.microsoft.com/kb/931667/en-US has some instructions and a utility for correcting messed up appointments.
0
 

Author Closing Comment

by:HIMSS Service Desk
ID: 39937519
I was not aware of an apparent bugginess in Outlook 2010 but I will have to keep my eyes peeled. I tried to do the Time Zone Update tool but it fails with an error message of "The package installation failed" and that's it. Not very helpful. The person's calendar that she is viewing is an EVP and he has appointments in many time zones. I can only pray for an update from Microsoft that makes Outlook run perfect with all the time zones. Thanks for your prompt reply! :)
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
Suggested Courses

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question