Solved

Internet Explorer IE is slow on 1 machine - any advice?

Posted on 2014-03-18
12
539 Views
Last Modified: 2014-03-21
we had been plodding along with a T1 for internet access amongst 10 users and it was very slow.

Got 75 down / 35 up FIOS!!

Checked from an apple desktop and it was getting almost that.  Tried the boss's windows 7 pro / internet explorer 11 and got 10 / 10 or so after several tests.  Troubleshooted cables, switch ports, reset internet explorer settings, deleted temp files, removed BHOs, toolbarss, etc. and no improvement

Installed chrome on that machine and now getting near the 75 / 35.  So it seems to be an IE issue - not the machine or anything else about that machine.

A couple others have the exact same computer, bought at the same time as the boss'.  They are getting close to 75 / 35 in IE.

Any thoughts on how to get IE better on the boss' machine?

thanks!
0
Comment
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
  • 2
  • +3
12 Comments
 
LVL 58

Expert Comment

by:Gary
ID: 39937322
Try disabling Firewall/AV and see if the speeds increase.
0
 
LVL 53

Assisted Solution

by:strung
strung earned 125 total points
ID: 39937331
0
 

Author Comment

by:BeGentleWithMe-INeedHelp
ID: 39937332
Thanks.  I'll try that. but would you think that would slow IE, but not Chrome?  and so dramatically?
0
What Is Blockchain Technology?

Blockchain is a technology that underpins the success of Bitcoin and other digital currencies, but it has uses far beyond finance. Learn how blockchain works and why it is proving disruptive to other areas of IT.

 
LVL 58

Expert Comment

by:Gary
ID: 39937364
Possibly, what AV/Firewall are you using? Maybe out of date and not configured to work with IE11 properly.
0
 

Author Comment

by:BeGentleWithMe-INeedHelp
ID: 39937367
same AV (Microsoft security essentials) on all the machines.  all up  to date.
0
 
LVL 10

Assisted Solution

by:tmoore1962
tmoore1962 earned 125 total points
ID: 39937516
Double check network settings IE DNS Default gateway if static.  Open cmd prompt and do IPconfig  /flushdns - Run malwarebytes scan.
0
 
LVL 53

Expert Comment

by:strung
ID: 39937574
BeGentle, did you see my link to the MS KB above?
0
 

Author Comment

by:BeGentleWithMe-INeedHelp
ID: 39937798
strug - yes, gotta try those 2 fixits... although I feel I did them manually before : (
0
 
LVL 50

Accepted Solution

by:
jcimarron earned 125 total points
ID: 39938505
BeGentleWithMe-INeedHelp--
I wrote this sometime ago so there may be some duplication with suggestions from others or with what you have already tried.  Please forgive that.

I offer several other suggestions since they often can contribute to a slow PC.
1) Have you scanned the PC for viruses, spyware, etc.?  (Be sure to use programs with updated reference definition files.)  Delete whatever these programs recommend.  And if you did find such malware, you should also probably install and run MalwareBytes.  It may find bits and pieces which were left behind
http://www.malwarebytes.org/products/malwarebytes_free
2) Disk Cleanup. There are several ways to reach it. One is Start|All Programs|Accessories|System Tools|DiskCleanUp. That will start a scan of the PC to tell you what files might be deleted or compressed. (The scan takes a while.)  I would certainly delete Temporary Internet Files, Temp files, Downloaded Program Files. See http://support.microsoft.com/kb/310312 for details.
3) Then I would run ErrorChecking. ( Start|Computer|right click on C:\ drive icon (assuming that is your hard drive)|Tools|Error Checking. Check the box "Automatically fix file system errors". Click Start (within the error checking window). You will be told to reboot. Do so. Error checking will then run as part of the reboot. It can take a while.
4) Start|Run|type MSCONFIG|OK|Startup tab.  Windows actually needs very few thirdparty programs (the ones you see in msconfig) to run at start. Antivirus, Firewall, Antispyware, programs associated with wireless connections such as mouse, network, etc. would be among the few.  Uncheck the box to the left of any program you feel you do not need at startup.  Click Apply.  This site will help you make decisions what you do and do not need
http://www.pacs-portal.co.uk/startup_search.php
5) Run Disk Defragmenter. ((left click on MyComputer||right click on C:\ drive icon (again assuming that is your hard drive)|Tools|Disk Defragmenter|Defrag Now click Analyze) Unless the analysis shows defragmentation is not needed, proceed to run Defragment. That also takes a while.
0
 
LVL 8

Assisted Solution

by:nader alkahtani
nader alkahtani earned 125 total points
ID: 39939329
update NIC driver
confirm that tcp/ip configuration is true like ip , default gateway , DNS
update OS
turn off programs update automatically then see
10 workstation in  network  Peer to peer is too much , try client/server network
0
 
LVL 53

Expert Comment

by:strung
ID: 39946029
So what if anything actually solved your problem?
0
 

Author Comment

by:BeGentleWithMe-INeedHelp
ID: 39946179
installing chrome : )
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
Suggested Courses

626 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question