How to view items in an in-place hold Exchange 2010/Office 365
Posted on 2014-03-18
We recently migrated to Office 365/Exchange Online. It was requested that we put a couple of users in an "in-place hold" so that their mail would be retained even if it appears to them that they have deleted it.
We now have a request from management and the legal department for them to be able to view all of the items, including items the user thought they deleted. How do you do this? I found instruction on setting up the hold, and have done that with no problem, but how do you grant access to these files, and how does the user who is granted access view them? Some users are using Outlook 2007, some 2010, and others are using the browser.