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Windows7  administrator cannot open folders/files

Posted on 2014-03-18
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Last Modified: 2014-03-21
I have recently installed windows7 on a PC

Quite often when I try to open a folder I will get a message as per image attached

and I can go no further.
In Security> Permissions I am listed as Administrators

Access denied
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Question by:johnhardy
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by:John Hurst
John Hurst earned 100 total points
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What folder?

You get this message with Program Folders and usually you have to OK yourself in. That is UAC (User Account Control) kicking in.

If you are trying to access another user's folders, you will have to take ownership of them.

I often use a neutral folder (C:\temp with permission to "Everyone") to hold files that more than one user might wish to access.
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by:helpfinder
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are these files/folders from some backup, or another user profile?
when you right click it and go to Properties>Security>Advanced>Effective permission and type your user name into box? Do you have permissions liste there?

If you in the same Properties>Security>Edit>Add try to add your user name with Full control permissions and apply?
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by:Dan Craciun
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If you transferred data from another computer, those folders have another owner.

One quick and dirty way to solve this is to run in an elevated command prompt:
TAKEOWN /f C:\your\dir /r /d y
ICACLS C:\your\dir /grant administrators:F /t

Open in new window

Replace C:\your\dir with the actual path.

HTH,
Dan
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by:johnhardy
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Thanks for the answers.
The drive is a backup of a C; drive

If I right click on the folder which fails, I can see the administrators with full permissions.

In the cmd view I entered as the image attached but it seems to have the error "and"

Image
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by:Dan Craciun
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Use "" if you have spaces in your path.

TAKEOWN /f "J:\Documents and Settings\John" /r /d y
ICACLS "J:\Documents and Settings\John" /grant administrators:F /t

Open in new window

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by:johnhardy
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I received another error as per image attached.

image CMD2
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by:Dan Craciun
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By any chance you're using Windows Home edition?
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by:johnhardy
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When I try to change permissions on the drive it states
The media is write protected
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by:Dan Craciun
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That message usually means the partition is something else than NTFS. Since it's Windows, most probably FAT32.

Is that a HDD or an USB stick?

Anyway, if it's FAT32, you don't really have any security descriptors on it, so the files should be accessible. They might be read only or hidden, but that's about it.
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by:johnhardy
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Its a HDD and the file is created by a backup program.
I will ask at the seller of the software.
Thanks
John
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by:McKnife
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This "problem" is as old as vista (nearly 8 years).
docs and settings is not present in vista/7/8/... it's only a symbolic link. That's no folder (although it looks as one). Read something at https://www.google.com/search?q=%22documents+and+settings%22+access+denied+symbolic&sourceid=ie7&rls=com.microsoft:en-US:IE-Address&ie=&oe=#q=%22documents+and+settings%22+%22access+denied%22+symbolic
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by:John Hurst
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It's a HDD and the file is created by a backup program.

Let us know what the vendor support people say. I have done what you have done many time and can access the files just fine if the hard drive is mechanically ok.
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by:johnhardy
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Thanks very much for the extra information.
As soon as I hear more I will come back with this.

The system backed up was from WinXP not Vista.
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by:McKnife
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Ok, xp, then it's no symbolic link.
Your command lines show, that you don't act elevated. Without elevation, admins=users and users may not take ownership. Via explorer, move to the security tab and take ownership.  Close the dialogues, reopen it, move to the sec. tab and give your account full access. This works as I have done that myself with "xp drives" on win7.
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by:gheist
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run chkdsk /f to delete bad security descriptors restored by backup program
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by:johnhardy
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Thanks
I am still having problems running as administrator I think....

message says
Access Denied as you do not have sufficient privileges.
You have to invoke this utility running in elevated mode
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by:gheist
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So you have to invoke cmd.exe in elevated mode and then run commands from that cmd.exe
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Dan Craciun earned 100 total points
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Right click cmd and select "Run as administrator"
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Author Closing Comment

by:johnhardy
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Many thanks to you all for helping me so much.
I found an interesting article at http://searchenterprisedesktop.techtarget.com/tip/How-to-run-the-chkdsk-utility-in-Windows-7
The files are opening correctly now.
Regards

John
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by:John Hurst
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@johnhardy - Thanks for the update and glad you got it working.
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