photoshop graphics

Posted on 2014-03-19
Last Modified: 2016-11-23
I am using a dell precision M6800 8 core 16 GB ram computer with a Firepro M6100 GL V graphics card and photoshop cs6

The only problem I am having is that the liquify filter does not work correctly
If I have an open image and click on the liquify filter, the windows open up but the screen is black and I cannot see the image to edit it
The software does not crash

Any ideas ?
I have a suspicion that it is to do with graphics settings (open gl)
Can someone specify the optimum settings for the graphics card I have installed - using the AMD catalyst software config
Question by:doctorbill
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
LVL 35

Accepted Solution

Dan Craciun earned 500 total points
ID: 39939446
You can verify it it's a graphics card/drive problem by going to Edit->Preferences->Performance and unchecking "Use graphics processor".

If it's still black using the processor, it's a Photoshop problem.
If it's OK now, you can further troubleshoot the graphic card issues.


Author Comment

ID: 39939628
If I turn graphics processor off the screen shows an image but the tools do not work in the filter image window but the effects are seen in the parent image after the filter window is closed

Author Comment

ID: 39939704
All the other filters work - they bring up the filter image complete with image and the tools show their effect in the filter window

It is just the liquify filter which causes the black window problem
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

LVL 35

Assisted Solution

by:Dan Craciun
Dan Craciun earned 500 total points
ID: 39940126
A quick Google search shows some forums where your problem is discussed, specifically related to the combination of Photoshop and AMD video cards.

If your Photoshop installation is fully patched and you use the latest graphic drivers, you can contact AMD to solve your problem, as Photoshop is certified to work on the FirePro series.


Author Closing Comment

ID: 39942101
Thanks - this has shown me where the problem lies
LVL 35

Expert Comment

by:Dan Craciun
ID: 39942105
Glad I could help!

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

HOW TO CREATE A WEB 2.0 IMAGE WITH A REFLECTION I would like to start by saying I know Web 2.0 isn't a style. It is actually the practice of information sharing or  collaboration on the Web. It is also associated with the technology that is used …
Introduction When sharing photos, especially via e-mail, the large resolution images that most cameras take today make for extremely large file sizes. The time required to upload these files to forums, send in e-mails, post to blogs or even placi…
In this Micro Tutorial viewers will learn how to create a CSS image sprite (In a later tutorial, viewers will learn how to use CSS and HTML to create a navigation menu using this sprite) Open a new Photoshop document with a width of (Icon width)x(N…
In this tutorial viewers will learn how to correct colors in Photoshop using the Hue and Saturation adjustment Open a photo for editing in Photoshop: Begin by creating a new adjustment layer by going to Layer > New Adjustment Layer > Hue and Saturat…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question