photoshop graphics

I am using a dell precision M6800 8 core 16 GB ram computer with a Firepro M6100 GL V graphics card and photoshop cs6

The only problem I am having is that the liquify filter does not work correctly
If I have an open image and click on the liquify filter, the windows open up but the screen is black and I cannot see the image to edit it
The software does not crash

Any ideas ?
I have a suspicion that it is to do with graphics settings (open gl)
Can someone specify the optimum settings for the graphics card I have installed - using the AMD catalyst software config
doctorbillTechAsked:
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Dan CraciunConnect With a Mentor IT ConsultantCommented:
You can verify it it's a graphics card/drive problem by going to Edit->Preferences->Performance and unchecking "Use graphics processor".

If it's still black using the processor, it's a Photoshop problem.
If it's OK now, you can further troubleshoot the graphic card issues.

HTH,
Dan
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doctorbillTechAuthor Commented:
If I turn graphics processor off the screen shows an image but the tools do not work in the filter image window but the effects are seen in the parent image after the filter window is closed
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doctorbillTechAuthor Commented:
All the other filters work - they bring up the filter image complete with image and the tools show their effect in the filter window

It is just the liquify filter which causes the black window problem
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Dan CraciunConnect With a Mentor IT ConsultantCommented:
A quick Google search shows some forums where your problem is discussed, specifically related to the combination of Photoshop and AMD video cards.

If your Photoshop installation is fully patched and you use the latest graphic drivers, you can contact AMD to solve your problem, as Photoshop is certified to work on the FirePro series.

Dan
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doctorbillTechAuthor Commented:
Thanks - this has shown me where the problem lies
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Dan CraciunIT ConsultantCommented:
Glad I could help!
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