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How do I uninstall Broadcom Bluetooth Software to upgrade to Windows 8

Posted on 2014-03-19
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Last Modified: 2014-03-20
I'm upgrading to Windows 8 and get the message that it can't install until Broadcom Bluetooth Software is uninstalled.  There is nothing in control panel programs to uninstall.  I read one article and the guy deleted one folder he found in Program Files.  I found a folder but I'm hesitant to delete it.  See attached.

Any help would be appreciated.
broadcom.png
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Question by:J.R. Sitman
6 Comments
 
LVL 18

Accepted Solution

by:
awawada earned 2000 total points
ID: 39939528
No just delete it. That worked for me.
But create a Restore Point before.
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Author Comment

by:J.R. Sitman
ID: 39939589
I disabled all the Bluetooth services but it still states the folder is in use. Where should I look?
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LVL 17

Expert Comment

by:Lior Karasenti
ID: 39939619
Try to load windows in clean boot or safe mode or you can use Unlocker:

http://www.filehippo.com/download_unlocker/
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LVL 93

Expert Comment

by:nobus
ID: 39941685
if you want to be sure - copy the fodler to a disk, or usb stick, so you can set it back if needed
you can also make an image of the whole disk - before deleting it
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Author Comment

by:J.R. Sitman
ID: 39942167
I uninstalled the Bluetooth items in device mgr and that let me proceed
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Author Closing Comment

by:J.R. Sitman
ID: 39942169
Thanks
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