How do I uninstall Broadcom Bluetooth Software to upgrade to Windows 8

I'm upgrading to Windows 8 and get the message that it can't install until Broadcom Bluetooth Software is uninstalled.  There is nothing in control panel programs to uninstall.  I read one article and the guy deleted one folder he found in Program Files.  I found a folder but I'm hesitant to delete it.  See attached.

Any help would be appreciated.
J.R. SitmanIT DirectorAsked:
Who is Participating?
No just delete it. That worked for me.
But create a Restore Point before.
J.R. SitmanIT DirectorAuthor Commented:
I disabled all the Bluetooth services but it still states the folder is in use. Where should I look?
Lior KarasentiCommented:
Try to load windows in clean boot or safe mode or you can use Unlocker:
Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

if you want to be sure - copy the fodler to a disk, or usb stick, so you can set it back if needed
you can also make an image of the whole disk - before deleting it
J.R. SitmanIT DirectorAuthor Commented:
I uninstalled the Bluetooth items in device mgr and that let me proceed
J.R. SitmanIT DirectorAuthor Commented:
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.