Solved

How do I uninstall Broadcom Bluetooth Software to upgrade to Windows 8

Posted on 2014-03-19
6
928 Views
Last Modified: 2014-03-20
I'm upgrading to Windows 8 and get the message that it can't install until Broadcom Bluetooth Software is uninstalled.  There is nothing in control panel programs to uninstall.  I read one article and the guy deleted one folder he found in Program Files.  I found a folder but I'm hesitant to delete it.  See attached.

Any help would be appreciated.
broadcom.png
0
Comment
Question by:jrsitman
6 Comments
 
LVL 18

Accepted Solution

by:
awawada earned 500 total points
ID: 39939528
No just delete it. That worked for me.
But create a Restore Point before.
0
 

Author Comment

by:jrsitman
ID: 39939589
I disabled all the Bluetooth services but it still states the folder is in use. Where should I look?
0
 
LVL 17

Expert Comment

by:Lior Karasenti
ID: 39939619
Try to load windows in clean boot or safe mode or you can use Unlocker:

http://www.filehippo.com/download_unlocker/
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 91

Expert Comment

by:nobus
ID: 39941685
if you want to be sure - copy the fodler to a disk, or usb stick, so you can set it back if needed
you can also make an image of the whole disk - before deleting it
0
 

Author Comment

by:jrsitman
ID: 39942167
I uninstalled the Bluetooth items in device mgr and that let me proceed
0
 

Author Closing Comment

by:jrsitman
ID: 39942169
Thanks
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You may have a outside contractor who comes in once a week or seasonal to do some work in your office but you only want to give him access to the programs and files he needs and keep privet all other documents and programs, can you do this on a loca…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now