How do I uninstall Broadcom Bluetooth Software to upgrade to Windows 8

Posted on 2014-03-19
Medium Priority
Last Modified: 2014-03-20
I'm upgrading to Windows 8 and get the message that it can't install until Broadcom Bluetooth Software is uninstalled.  There is nothing in control panel programs to uninstall.  I read one article and the guy deleted one folder he found in Program Files.  I found a folder but I'm hesitant to delete it.  See attached.

Any help would be appreciated.
Question by:J.R. Sitman
LVL 18

Accepted Solution

awawada earned 2000 total points
ID: 39939528
No just delete it. That worked for me.
But create a Restore Point before.

Author Comment

by:J.R. Sitman
ID: 39939589
I disabled all the Bluetooth services but it still states the folder is in use. Where should I look?
LVL 17

Expert Comment

by:Lior Karasenti
ID: 39939619
Try to load windows in clean boot or safe mode or you can use Unlocker:

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

LVL 93

Expert Comment

ID: 39941685
if you want to be sure - copy the fodler to a disk, or usb stick, so you can set it back if needed
you can also make an image of the whole disk - before deleting it

Author Comment

by:J.R. Sitman
ID: 39942167
I uninstalled the Bluetooth items in device mgr and that let me proceed

Author Closing Comment

by:J.R. Sitman
ID: 39942169

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
Unable to change the program that handles the scan event from a network attached Canon/Brother printer/scanner. This means you'll always have to choose which program handles this action, e.g. ControlCenter4 (in the case of a Brother).
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.

607 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question