Link to home
Start Free TrialLog in
Avatar of jmerulla
jmerullaFlag for United States of America

asked on

Internal Emails are being delayed

Hello,

It has been happening for the last couple of days that internal emails are being delayed. The normally come thorough but it can take up to 20 minutes.

This is not happening with external emails, or with secure (encrypted) external emails, only with members of our organization. All users are set-up on the same 2008 R2 Exchange Server.

Any help with this will be appreciated.
Avatar of Ahmed786
Ahmed786
Flag of India image

Is this behaviour since from long time and for all the users ?

Try to Disabled IPv6 and apply Windows Update for MS Server 2008 and check if that can solve.

Also let us know wht exchange r u using ? is it fully updated with Rollups and latest service pack.
ASKER CERTIFIED SOLUTION
Avatar of asimat
asimat
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of jmerulla

ASKER

This is the error on the queue that is affected

554-5.2.0 Database page not initialized554 5.2.0 STOREDRV.Deliver.Exception:StoragePermanentException.MapiException
Avatar of Simon Butler (Sembee)
Disabling IPv6 is poor advice. Microsoft do not test Exchange with IPv6 disabled and it should not be done.

The error you have posted is either a corrupt mailbox database or a corrupt transport database.
Creating a new Transport Queue database is where I would start, the process is documented on TechNet. If that doesn't work, then create a new Mailbox Database and move all users to it. Then drop the original.

Simon.
"Database page not initialized" is a exchange datastore error. You will have to run database repair e.g. eseutil /p

Search for Exchange database repair options.

However before doing that, I would recommend creating a new Mailbox Database and moving mailboxes across to new database. The mailboxes which fail to migrate, you will have to migrate again after the database repair.

Hope this helps
Asim
After point me in the right direction a server restart was done and the delays have ended.