Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1572
  • Last Modified:

dual monitor support connecting to server 2008r2

I have a server 2008 r2 standard terminal server.  I have 2 users who can't use there dual monitors when in terminal services.

I have windows 8 no problems with dual monitors
1 has windows 7 ulitmate
1 has server 2012 (they are a tech)  they can however connect to other server 2008 r2 standard servers and use there 'dual' monitors

Is there some setting on my server 2008 r2 virtual server that would prevent dual monitor support, I am at a complete loss.

THanks
0
indyit
Asked:
indyit
  • 4
  • 3
1 Solution
 
Cliff GaliherCommented:
Not if your win8 client is supporting dual monitors. If it were a setting on the server, it'd impact *all* client connections. This is likely an issue at the client end, either an advanced setting misconfigured or an old version of RDC.

-Cliff
0
 
rick81Commented:
0
 
indyitAuthor Commented:
that 'same' windows7 client can connect to another windows 2008 r2 enterprise server.
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

 
indyitAuthor Commented:
both 'client's can connect to other server 2008 r2 servers and have use of there dual monitors.  that is why I don't believe it is the client configurations.  been through all the FAQ's on the client configs.  the only common denominator is this particular server running server 2008 r2.
0
 
rick81Commented:
try updating their remote desktop app to the latest.  or compare the rdp app that can connect to all servers succesfully with the clients that cant.  see if there is any difference in the app version.
0
 
rick81Commented:
wondering if the problem clients access these servers through shortcuts, saved RDP's or if they open the RDP app each time and plug the server details in.

i would open RDP from scratch, check the display settings > use all monitors and then put in the server details and connect.  does it work?
0
 
indyitAuthor Commented:
yes...I think that is it.  just tested from another windows 7 'netbook' here with another monitor worked first time.
0
 
rick81Commented:
great!  a simple fix.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

  • 4
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now