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indyit

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dual monitor support connecting to server 2008r2

I have a server 2008 r2 standard terminal server.  I have 2 users who can't use there dual monitors when in terminal services.

I have windows 8 no problems with dual monitors
1 has windows 7 ulitmate
1 has server 2012 (they are a tech)  they can however connect to other server 2008 r2 standard servers and use there 'dual' monitors

Is there some setting on my server 2008 r2 virtual server that would prevent dual monitor support, I am at a complete loss.

THanks
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Cliff Galiher
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Not if your win8 client is supporting dual monitors. If it were a setting on the server, it'd impact *all* client connections. This is likely an issue at the client end, either an advanced setting misconfigured or an old version of RDC.

-Cliff
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rick81

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ASKER

that 'same' windows7 client can connect to another windows 2008 r2 enterprise server.
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ASKER

both 'client's can connect to other server 2008 r2 servers and have use of there dual monitors.  that is why I don't believe it is the client configurations.  been through all the FAQ's on the client configs.  the only common denominator is this particular server running server 2008 r2.
try updating their remote desktop app to the latest.  or compare the rdp app that can connect to all servers succesfully with the clients that cant.  see if there is any difference in the app version.
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yes...I think that is it.  just tested from another windows 7 'netbook' here with another monitor worked first time.
great!  a simple fix.