Outlook 2010 slow to load profile
Posted on 2014-03-19
I have 1 user out of 20 that outlook takes over 6 minutes to load. I can log onto his account from another computer and it takes 20 seconds, OWA works fast too. I deleted the OST files(2), no change. He does have 2 profiles, outlook and his name. No one else has this issue. All other computers are Win 8, and his is 8.1. Mine is 8.1. Hardware is identical. It was working fine until a month ago. The desktop, documents are on the server. The ost files are local under users/name/apdata/local/... it hangs on loading profile.
Outlook is part of office 2010, so I do not know how to uninstall just outlook, to reinstall it.
Or do I delete his profile(S) from control panel? There are 20 identically (hardware/software) configured computers, and this is the only one to go bad after 10 months. Everyone is running Defender Virus scan.