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ESX:  Temperature Alert

Posted on 2014-03-20
Medium Priority
Last Modified: 2014-06-09
One of our ESX servers has a temperature alert.

Any ideas what this means.  To the untrained eye it looks like it's a faulty sensor as I dont think it can be -20

Temperature Alert
Any suggestions?
Question by:detox1978
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LVL 35

Expert Comment

by:Seth Simmons
ID: 39942298
i would call hp
looks like a faulty temperature sensor as you mentioned; other sensors are normal
LVL 62

Expert Comment

ID: 39943938
What about posting ESXi version ?
Do you see same alert in iLO? Does it come back after you clear iLO logs?
To call hp support:
Update firmware: 
Then run full insight diagnostics saving report on USB
Do you see same defect?
Yes - call HP
No - consult vmware hcl for recommended driver levels

Author Comment

ID: 39944092
Esx 5.1

I'll check the ilo log on Mondays I'm off work until then.
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Author Comment

ID: 39952748
Nothing is in the ILO.

Does this suggest an issue within VMware?
LVL 62

Expert Comment

ID: 39952906
It seems to be a bug in vmware and/or HP customisation agents
So you have vsphere update manager on vcenter to comfortably install all applicable updates?

Author Comment

ID: 39990988
I've logged a ticket with VMWare and waiting for them to get back to me.

It's the first time I've logged a ticket with them and I have to say they are pathetically slow.
LVL 62

Accepted Solution

gheist earned 2000 total points
ID: 39991275
You must install HP updates 2014-02 before asking HP
since you are at rebooting you may plan running ~hours of insight diags from same CD
And if those show anything you ask HP support
Once they say it is problem with vmware you should ask them.

Author Closing Comment

ID: 40121671
Sorry for the delay.  The server isnt in the same location as me.  So in the interest of fairness I've closed the ticket.

many thanks

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