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ESX:  Temperature Alert

Posted on 2014-03-20
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Last Modified: 2014-06-09
One of our ESX servers has a temperature alert.

Any ideas what this means.  To the untrained eye it looks like it's a faulty sensor as I dont think it can be -20

Temperature Alert
Any suggestions?
D
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Question by:detox1978
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Expert Comment

by:Seth Simmons
ID: 39942298
i would call hp
looks like a faulty temperature sensor as you mentioned; other sensors are normal
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LVL 62

Expert Comment

by:gheist
ID: 39943938
What about posting ESXi version ?
Do you see same alert in iLO? Does it come back after you clear iLO logs?
To call hp support:
Update firmware: https://www.google.com/search?q=spp_2014.02.0 
Then run full insight diagnostics saving report on USB
Do you see same defect?
Yes - call HP
No - consult vmware hcl for recommended driver levels
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Author Comment

by:detox1978
ID: 39944092
Esx 5.1

I'll check the ilo log on Mondays I'm off work until then.
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Author Comment

by:detox1978
ID: 39952748
Nothing is in the ILO.

Does this suggest an issue within VMware?
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Expert Comment

by:gheist
ID: 39952906
It seems to be a bug in vmware and/or HP customisation agents
So you have vsphere update manager on vcenter to comfortably install all applicable updates?
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Author Comment

by:detox1978
ID: 39990988
I've logged a ticket with VMWare and waiting for them to get back to me.

It's the first time I've logged a ticket with them and I have to say they are pathetically slow.
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Accepted Solution

by:
gheist earned 500 total points
ID: 39991275
You must install HP updates 2014-02 before asking HP
since you are at rebooting you may plan running ~hours of insight diags from same CD
And if those show anything you ask HP support
Once they say it is problem with vmware you should ask them.
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Author Closing Comment

by:detox1978
ID: 40121671
Sorry for the delay.  The server isnt in the same location as me.  So in the interest of fairness I've closed the ticket.

many thanks
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