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ESX: Temperature Alert

One of our ESX servers has a temperature alert.

Any ideas what this means.  To the untrained eye it looks like it's a faulty sensor as I dont think it can be -20

Temperature Alert
Any suggestions?
D
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detox1978
Asked:
detox1978
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1 Solution
 
Seth SimmonsSr. Systems AdministratorCommented:
i would call hp
looks like a faulty temperature sensor as you mentioned; other sensors are normal
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gheistCommented:
What about posting ESXi version ?
Do you see same alert in iLO? Does it come back after you clear iLO logs?
To call hp support:
Update firmware: https://www.google.com/search?q=spp_2014.02.0 
Then run full insight diagnostics saving report on USB
Do you see same defect?
Yes - call HP
No - consult vmware hcl for recommended driver levels
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detox1978Author Commented:
Esx 5.1

I'll check the ilo log on Mondays I'm off work until then.
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detox1978Author Commented:
Nothing is in the ILO.

Does this suggest an issue within VMware?
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gheistCommented:
It seems to be a bug in vmware and/or HP customisation agents
So you have vsphere update manager on vcenter to comfortably install all applicable updates?
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detox1978Author Commented:
I've logged a ticket with VMWare and waiting for them to get back to me.

It's the first time I've logged a ticket with them and I have to say they are pathetically slow.
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gheistCommented:
You must install HP updates 2014-02 before asking HP
since you are at rebooting you may plan running ~hours of insight diags from same CD
And if those show anything you ask HP support
Once they say it is problem with vmware you should ask them.
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detox1978Author Commented:
Sorry for the delay.  The server isnt in the same location as me.  So in the interest of fairness I've closed the ticket.

many thanks
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