Solved

Clicking in IE & Chrome often launch another browser window

Posted on 2014-03-20
5
620 Views
Last Modified: 2014-11-12
For the last 5-7 days, when I click on empty space or even on the usual
OK button, be it on my gmail login page or practically anywhere within
IE & Chrome, another IE or Chrome window with marketing & garbage
information will be launched.

I've restored using Win XP's "System Restore" to about 13 days ago but
it did not help.  Downloaded SuperAntiSpyware & ran it 3 times & after
the 3rd round, the windows would still be launched but they're now
automatically closed (without any intervention from me).

Attached is my hijackthis output.  Let me know if there's any specific
item that I can disable to stop these malware-like windows from auto-
launch.

If I don't use IE/Chrome, this won't happen
sanitized-hijackthis.log
0
Comment
Question by:sunhux
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 58

Assisted Solution

by:Gary
Gary earned 500 total points
ID: 39942739
Conduit Engine is considered malware, hijacks your search engine etc. Remove it and run a scan with http://www.malwarebytes.org/
I would also be very suspicious about MediaViewerV1 and MediaPlayerV1 but don't have time to check them out.
0
 

Author Comment

by:sunhux
ID: 39944640
Just checked all occurrences of "Conduit Engine", "MediaViewerV1"
& "MediaPlayerV1", exit the browsers & restarted Chrome: still
getting windows popping up when I click "Download" at malwarebytes
page : asking if I wish to install "Flash Player" (which I already got
one installed on the laptop).

Now doing malwarebytes full scan: might take a while
0
 
LVL 58

Accepted Solution

by:
Gary earned 500 total points
ID: 39945315
Do you know these - did you install them?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O15 - Trusted Zone: http://software.kuaiche.com

They are all suspicious

This is a virus
O4 - HKCU\..\Run: [NextLive] C:\windows\system32\rundll32.exe "C:\Documents and Settings\Administrator\Application Data\newnext.me\nengine.dll",EntryPoint -m l

Since there are a number of suspicious programs it's likely no one program will remove them all so I suggest you follow the advice here - it will take a while
http://malwaretips.com/blogs/malware-removal-guide-for-windows/
And hopefully at the end you should be clean.
0
 

Author Comment

by:sunhux
ID: 39946950
Yes, I downloaded & installed the http://software.kuaiche.com
but not aware of the others.

Ok, Malwarebytes took more than 5 hours to complete & cleared
quite a number of things & after reboot, I don't have this pop-ups
in my browsers anymore.

Anything more to add?  I'll close this thread tomorrow if there's
no further suggestions
0
 
LVL 58

Expert Comment

by:Gary
ID: 39947478
It it's gone then you should be good. In future be careful about installing free software and always choose the custom option and disable any other useful free software.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

You cannot be 100% sure that you can protect your organization against crypto ransomware but you can lower down the risk and impact of the infection.
Explore the encryption capabilities built into Google Apps and how these features can help you meet privacy policy and regulatory compliance, but are not a full solution. Understand and compare the most popular email encryption services for Google A…
This Micro Tutorial demonstrates in Google Analytics how to create a custom report that shows you traffic over time using the month of year dimensions. There are also instructions on how to fix Google's odd month of year formatting, which Microsoft …
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question