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IE 11 Flash Player issue

Posted on 2014-03-20
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Last Modified: 2015-02-23
Hello everybody

We have a Windows 2012 R2 RDS Server, this server is also a DC. The users are working on the Server with IE11. This problems occurs just on IE11, Flash on Firefox is working fine.

Flash player with IE11 on a normal user account (without administrative rights) does not work on all websites. Youtube is working fine (we don’t know why) but all other flash components are not working.

Flash player with IE11 with an administrator user is working fine.

We followed the instructions from Adobe to activate Flash Player without success. Of course we’ve deinstalled / installed Flash Player again.

Do you have any input?
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Question by:SGTA14
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7 Comments
 
LVL 50

Expert Comment

by:jcimarron
ID: 39942886
SGTA14--
"but all other flash components are not working. "
Would you elaborate on that?  Do you mean "all other flash websites are not working"?
Can you give us an example?
Any error messages?
0
 
LVL 30

Expert Comment

by:Sudeep Sharma
ID: 39947355
Could you disable all the addons except flash and check.

Sudeep
0
 
LVL 1

Author Comment

by:SGTA14
ID: 39950735
@jcimarron
With components we mean the websites. If we want to visit a flash website it does not work (as a normal user) the Website advise us to download the flash player from Adobe.
Example:
http://www.cloudsovercuba.com
http://www.intel.com/museumofme/en_US/r/index.htm
(and many others)

-> Youtube works for the normal user (but there is also a advise to download flash player)

There are no error messages.

@Sudeep Sharma
This and also "add to compatibility view" takes no effect.
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LVL 50

Expert Comment

by:jcimarron
ID: 39950879
SGTA14--
"the Website advise us to download the flash player from Adobe"
I understand you already have flash player installed.  However, sometimes you just have to go along with the website and uninstall Flash Player and then reinstall it.  Maybe you will install a newer version.
You could also try putting sites that give you trouble into your Trusted Sites (assuming you do trust them not to give you trouble).
0
 
LVL 1

Author Comment

by:SGTA14
ID: 39952596
@jcimarron
Of course we’ve deinstalled / installed the latest version of Flash Player. Unfortunately the trusted sites don't help.
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LVL 1

Accepted Solution

by:
SGTA14 earned 0 total points
ID: 40618361
we had to uninstall and reinstall desktop experience to fix this issue.
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LVL 1

Author Closing Comment

by:SGTA14
ID: 40625312
We found the solution with the microsoft support.
0

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