deshaunstyles
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Winmagic SecureDoc with RAID 1 issues
Recently I have been working on a hard drive encryption project at work, using Winmagic's SecureDoc hard drive encryption. As I installed it on normal clients, it has worked great. However, I had to install it on a Dell Precision M6400 laptop with a RAID 1 mirror. Since the install it will not boot into Windows 7. It gets stuck on the starting windows splash screen and all disk activity stops.
I removed the primary drive and it boots from the secondary drive. I ran DFT on the primary drive and it passed. I swapped the two drives with no luck. I wiped the primary drive to see if the raid would rebuild with the drive empty. Still same result. I also tried another hard drive, same result. Any ideas would be appreciated.
I removed the primary drive and it boots from the secondary drive. I ran DFT on the primary drive and it passed. I swapped the two drives with no luck. I wiped the primary drive to see if the raid would rebuild with the drive empty. Still same result. I also tried another hard drive, same result. Any ideas would be appreciated.
Also if you need to get to the data... Put this "bad" drive as a second drive into a system that runs and boots with the SecureDoc and you should see your data fine.
You may even be able to uninstall the software from that drive and make it bootable again.
You may even be able to uninstall the software from that drive and make it bootable again.
ASKER
I just contacted support, I will let you know how it goes, thank you.
ASKER
I actually backed all data up on every machine before installing securedoc so I'm good there.
The vast majority of encryption products either flat out won't work with RAID controllers, or have lots of fine print and extra things that must be done in order to get it to work. Best to call the manufacturer and have them verify your hardware is compatible, and walk you through the process if it is.
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You are right, I should have said FAKERAID, or low-quality RAID controllers. The better ones that have native drivers and do all the work themselves are rarely problematic .... unless you have a hardware problem and need a data recovery, then you are screwed.
ASKER
So McKnife you're basically saying erase the disks, rebuild the RAID, and reinstall the OS, and then reinstall the encryption?
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ASKER
Waiting to hear from winmagic before I do anything.
ASKER
I ended up killing the RAID and just using one drive, it seems to work fine that way.
Get ahold of the SecureDoc people and see if they support this configuration.