Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 210
  • Last Modified:

Outlook 2010 in a Disconnected State - Then Reconnects

I have a user who is experiencing an issue where her Outlook disconnects, and then reconnects at any given point.  The outages range from 20 minutes to 01 hour based on my observations.  I have attempted the following: deleting the OST file, running an Office Repair, deleting the Outlook profile, rebooting it, and creating it again.  Any troubleshooting steps would be greatly appreciated.
0
jduran04
Asked:
jduran04
1 Solution
 
Adam BrownSr Solutions ArchitectCommented:
Try disabling Cached mode in Outlook on her computer. She might just be dealing with session Timeout issues. Disabling cached mode ensures that her session stays valid as long as Outlook is open.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now