Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Outlook 2010 in a Disconnected State - Then Reconnects

Posted on 2014-03-20
1
Medium Priority
?
207 Views
Last Modified: 2014-04-08
I have a user who is experiencing an issue where her Outlook disconnects, and then reconnects at any given point.  The outages range from 20 minutes to 01 hour based on my observations.  I have attempted the following: deleting the OST file, running an Office Repair, deleting the Outlook profile, rebooting it, and creating it again.  Any troubleshooting steps would be greatly appreciated.
0
Comment
Question by:jduran04
1 Comment
 
LVL 43

Accepted Solution

by:
Adam Brown earned 2000 total points
ID: 39943872
Try disabling Cached mode in Outlook on her computer. She might just be dealing with session Timeout issues. Disabling cached mode ensures that her session stays valid as long as Outlook is open.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
This month, Experts Exchange sat down with resident SQL expert, Jim Horn, for an in-depth look into the makings of a successful career in SQL.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
Suggested Courses
Course of the Month12 days, 21 hours left to enroll

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question